9.5
SpotScore
Klaviyo Reviews in September 2026: User Ratings, Pros & Cons
Effortless automation for successful marketing.
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Klaviyo Reviews & Ratings
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Spotsaas Editor’s POV
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Klaviyo pros and cons
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Onboarding is straightforward, including for businesses with limited tech resources.
Interface is accessible to non-technical users.
Email and SMS automation supports personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
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Showing 61-70 out of 708
AT
addison t
04/24/23
"Love Klaviyo"
What do you like best about Klaviyo? Klaviyo is much better than any other email marketing platform I have used. It is very user friendly and continues to adapt to technology shifts and advancements constantly adding new features!
M
Mila
04/24/23
Outstanding Service & Tailored Solutions
Klaviyo's professionalism and dedication to customer success are truly impressive. Their tailored onboarding and integration process made our transition seamless, and their extensive learning materials helped us maximize the platform's features. Working with Klaviyo's growth team has been a breeze, thanks to their prompt and detailed responses. Klaviyo consistently exceeds expectations with personalized service, knowledge, and support. For a reliable and powerful email marketing platform, ...
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AU
Anonymous User
04/24/23
"Email Marketing Solutions Made Simple."
What do you like best about Klaviyo? I love how easy Klaviyo is to navigate. The features are relevant and work seamlessly with other apps we currently use for post-sale flows and CS.
EW
Eric W
04/20/23
"Excellent Platform for Email + SMS"
What do you like best about Klaviyo? The email builder is much quicker, easier, and more intuitive than MailChimp, and I love that my email & SMS campaigns and journeys can be combined.
WB
Will B
04/18/23
"A great solution for Shopify stores!"
What do you like best about Klaviyo? One of my favorite things about Klaviyo is just how easy it is to use. They have done a great job making it user friendly and at the same time it has many powerful features. I love using it for abandoned cart follow ups.
WB
Will B
04/18/23
"A great solution for Shopify stores!"
What do you like best about Klaviyo? One of my favorite things about Klaviyo is just how easy it is to use. They have done a great job making it user friendly and at the same time it has many powerful features. I love using it for abandoned cart follow ups.
CB
Chad B
04/04/23
"Simply the best ESP out there"
What do you like best about Klaviyo? Ease of use, integrations, and great data/analytics. Klaviyo is the best tool I've used for email (and I've used just about every ESP available). In addition to the features, customer support is top-notch.
AU
Anonymous User
04/04/23
"Klaviyo's platform is extremely robust and at the same time easy to navigate"
What do you like best about Klaviyo? The flows are extremely robust and fleshed out. There are so many wonderful filter options What do you dislike about Klaviyo?
CB
Chad B
04/04/23
"Simply the best ESP out there"
What do you like best about Klaviyo? Ease of use, integrations, and great data/analytics. Klaviyo is the best tool I've used for email (and I've used just about every ESP available). In addition to the features, customer support is top-notch.
AU
Anonymous User
04/04/23
"Klaviyo's platform is extremely robust and at the same time easy to navigate"
What do you like best about Klaviyo? The flows are extremely robust and fleshed out. There are so many wonderful filter options What do you dislike about Klaviyo?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].