9.5
Spot Score
Klaviyo Reviews in June 2026: User Ratings, Pros & Cons
Effortless automation for successful marketing.
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Klaviyo offers custom pricing plan
Klaviyo Reviews & Ratings
Spotsaas Editor’s POV
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Klaviyo pros and cons
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.
Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.
Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
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Showing 661-670 out of 708
WS
Whitney S
09/25/19
Helpful and lots of depth of info
What do you like best? The flows, the data and how it connects with our sales and tells us more. What do you dislike? it could be more intuitive and easier to use What problems are you solving with the product? What benefits have you realized? Cancellations have been great for us, tracking what does well and when
A
Adrian B
09/25/19
Amazing Flows
What do you like best? What I like the most is that there are a lot of people with experience in Klaviyo and have help me to understand better how to use flow and the benefits that they have if they are well implemented What do you dislike? Everything it is really cool. I came with the idea that some things could have been not that good but Ive been surprise. I like the atmosphere, the
AB
Amy B
09/25/19
Most well rounded email platform for small to large subscriber base
What do you like best? If you're just getting started in email, Klaviyo makes it simple to get started in marketing automation with pre-built flows that can take just a few days to get started with multiple drip campaigns. The predictive next time of order feature is also a huge added benefit that I haven't seen in other email platforms. Overall, the interface is easy to use and their customer support is there for you every step of the way. What do you dislike? Exporting the ...
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UI
User in Food & Beverages
09/25/19
Some awesome features but could expand analytics
What do you like best? Segmentation functionality is great for hyper personalization using forms/campaigns/flows. I also love the ability to see behavior on an individual user's basis - it allows us to answer CS questions accurately. What do you dislike? Analytics is hard to use Inability to segment by tags No integration with some of the vendors we are thinking of using What problems are you solving with the product? What benefits have you realized? Ability to send ...
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AD
Amber D
09/25/19
Such a great platform
What do you like best? The customization and analytics. I love that I can segment my customer group so that I can cater our emails to them. What do you dislike? Forward to a friend isnt offered just yet. What problems are you solving with the product? What benefits have you realized? Segmentation!
AI
Administrator in Non-Profit Organization Management
09/25/19
I am learning a ton.
What do you like best? I really enjoy the workshops, especially showcasing different companies using Klaviyo. Also, the tech support team helped me resolve an issue before start. What do you dislike? I don't like the workshops being crowded. What problems are you solving with the product? What benefits have you realized? The templates and premade flows are helpful.
KW
Kendall W
09/25/19
Klaviyo makes revenue happen
What do you like best? I like how Klaviyo integrates with our Magento website. Seeing the customers journey online from sign-up to purchase, to repeat purchase is fantastic. A/B testing of campaigns is a great way to hone in on what's working and what isn't. The automated flows geared towards customer behaviors is great as well. What do you dislike? I wish that the predictive analytics were more robust and could drill down further so we aren't just seeing when a customer placed a ...
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AI
Administrator in Retail
09/25/19
A Robust Email Platform
What do you like best? Segmentation is key. Klaviyo allows us to segment our lists much better than our previous provider. What do you dislike? It doesn’t render in outlook desktop very well. What problems are you solving with the product? What benefits have you realized? Flows had made all the difference for us. We’re seeing increased revenue from flows.
AI
Administrator in Apparel & Fashion
09/25/19
Love segmenting
What do you like best? I find segmentation based on product purchases and collection interaction very useful. What do you dislike? Preview limits on email sends! They’re too low and hurt during promo periods. What problems are you solving with the product? What benefits have you realized? More everyday. I’m just scratching the surface with capability.
LM
Laurel M
09/25/19
Klaviyo anticipates our needs
What do you like best? Klaviyo is currently very feature rich and continues to be responsive to emerging needs and opportunities What do you dislike? As an agency partner, there is an opportunity to strengthen the support structure. What problems are you solving with the product? What benefits have you realized? Easy integration with Shopify
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].