Klaviyo Reviews in June 2026: User Ratings, Pros & Cons

Couldn't live without it

What do you like best? Klaviyo has allowed us to automate our emails, and customer experiences like never before. We've used other email services in the past, but the ability to customize segments so specifically and really dig down to the customer journey has shown great results. What do you dislike? It would be nice if there were more flow templates available What problems are you solving with the product? What benefits have you realized? klaviyo has made sending emails ...

Klaviyo will change your whole marketing perspective

What do you like best? Klaviyo segmentation will change your whole email marketing strategy. Its user-friendly, intuitive nature really lets us delve deeper into our client's customer base to drive loyalty, results, and ultimately revenue. The volume of data Klaviyo pulls in is unparalleled compared to other platforms, allowing us to create genuinely holistic marketing strategies for our client. What do you dislike? With a lot of data, comes a lot of work. The level of granularity ...

Abandoned carts

What do you like best? I think this an efficient way of going about lost sales. Online purchasers do respond to discount codes. What do you dislike? No complaints at this point. Just the way the conference is set up maybe. Lunch set up needed more thought into it. What problems are you solving with the product? What benefits have you realized? Giving buyers a second chance through abandoned carts.

Klaviyo is always ahead of the game.

What do you like best? The team at Klaviyo goes above and beyond in terms of providing support and looking to the future. They are consistently listening to feedback and utilizing that feedback in order to provide our agency and our clients better services. They are genuinely awesome. What do you dislike? I worry about our ability to grow with Klaviyo as we take on larger clients. I was speaking to the team and they agreed that there needs to be more insights into what larger ...

Happy Klaviyo Partner!

What do you like best? Klaviyo is simple yet complex. Everything that SHOULD be difficult is simplified, making it an incredibly user friendly ESP. Everything from snapshots of performance, to in-depth reviews are available in just a click, which makes it great regardless of experience. Additionally, it allows for A/B testing, in-depth segmentation, and incredible templates, which all add to the awesome experience! What do you dislike? The only difficulties I have come from smart ...

User friendly all-in-one marketing platform

What do you like best? Being able to see everything customers do on my website. What do you dislike? Does not have custom fonts. Dynamic coupons cannot be used correctly in flows with more than 2 emails. What problems are you solving with the product? What benefits have you realized? Increasing revenue and retention

Best ESP software out there

What do you like best? Ease of integration, strong data science/visibility and usability of customer behavioral data. Great customer support/training and resources What do you dislike? Need to build up resources for non e-commerce What problems are you solving with the product? What benefits have you realized? Ability to easily segment and target different audiences with unique communication

Klaviyo has been a fantastic experience

What do you like best? I started using Klaviyo with absolutely no email marketing experience. It was a super easy to use and self-explanatory user experience. And anything I couldn't figure out was either explained by one of the help docs, or a short eamil to the klaviyo team away. All of the Klaviyo support staff have been very helpful and informative. If there's ever a question they can't answer right away, they are there to work through it with me. What do you dislike? I work ...

E-Commerce stores should be using Klaviyo for their email

What do you like best? It's intuitive and easy to start up as a small business. You know exactly what you're building when it comes to building emails within the platform. Also customer support is super responsive! What do you dislike? Can't say there's anything I dislike. I love the product! What problems are you solving with the product? What benefits have you realized? Segmenting, Making revenue from email when you're sleeping.

Great tool that helps our merchants grow their business

What do you like best? Integrated fully with Shopify Plus. Automations so our clients can make money while they sleep. What do you dislike? Really can' t think of any right now...Klaviyo is universally liked by our clients. What problems are you solving with the product? What benefits have you realized? Save time for our clients and creates opportunities to communicate with prospects and current customers. Directly generates revenue with attributable ROI.