9.5
Spot Score

Klaviyo Reviews in June 2026: User Ratings, Pros & Cons
Effortless automation for successful marketing.
Add to compare
Klaviyo offers custom pricing plan
Klaviyo Reviews & Ratings
Spotsaas Editor’s POV
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Klaviyo pros and cons
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.
Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.
Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
Filter results
Sort by :
Showing 581-590 out of 708
AS
alyssia s
09/25/19
klaviyo is the a amazing!!!!
What do you like best? I love using Klaviyo for all of my clients who run fashion and beauty brands. we have seen profit margins increase and open rates increase since moving them over. it is the best email marketing platform for ecomm stores. What do you dislike? I wish the product block have more verstile What problems are you solving with the product? What benefits have you realized? Setup flows and monthly campaigns
AI
Administrator in Consumer Goods
09/25/19
Klaviyo has been the easiest email marketing platform I have used
What do you like best? The best thing about Klaviyo are the email templates. It has never given me issue with image sizing which was a huge problem on other email platforms. I also love the support through chat or email. Everyone that I have engaged with has been super helpful and great. What do you dislike? The product feed - I do not trust what I cannot see and don't like that I cannot see it live in the template. I never use it. What problems are you solving with the ...
Read more
M"
Matthew "Matt" B
09/25/19
Great Asset fueling our Growth
What do you like best? I appreciate that our interaction with Klaviyo is always centered around helping us grow. It never feels like a "sales" tactic but a true effort to help us grow our business. What do you dislike? Our Team has not found anything that we don't like yet. One thing we look forward to in the near future is having the ability to export the dashboard into presentations easily. What problems are you solving with the product? What benefits have you realized? ...
Read more
KM
Kara M
09/25/19
best app we use
What do you like best? I am obsessed with Klaviyo. It is so full service and has optimized our business so much. What do you dislike? It’s a little pricey, the CX team is on the east coast so isn’t always the easiest to access. What problems are you solving with the product? What benefits have you realized? Curating our customer list, analytics, revenue tracking, integrations, more
MK
Meghan K
09/25/19
Klaviyo rocks
What do you like best? Segmentation is key and has been one of the most useful things for us using klaviyo. So many capabilities. What do you dislike? It can feel overwhelming but overall is very useful. Recommendations to others considering the product: It's well worth it if you have the time to spend with it What problems are you solving with the product? What benefits have you realized? getting information to the right customers and giving people what they want
NH
Nichelle H
09/25/19
Best email provider for ecommerce brands who like to make money
What do you like best? Klaviyo has made the impossible, possible. It helps you use the customer data you need to send smart emails. Your customers will love your emails because you know what they want. What do you dislike? There's nothing I dislike about this product What problems are you solving with the product? What benefits have you realized? We're sending emails that really work. Customers open and click and buy.
CC
Christopher C
09/25/19
Klaviyo Makes It Happen!
What do you like best? The best thing about Klaviyo is the ability to scale your marketing up (or down) based upon your overall marketing needs. What do you dislike? Not having an account manager to check in with on a regular basis to make sure that your on track with your campaigns. Recommendations to others considering the product: If you are not using Klaviyo today...What are you waiting for? Klaviyo is an important part of any business that wants to stay competitive. ...
Read more
CC
Chelsey C
09/25/19
Amazing customer experience for you AND your customers
What do you like best? Klaviyo may seem like any other email platform, but it is far more than that. I love that it offers an amazing degree of analytics and data to help us offer the most personalized experience through email marketing and on our website. Plus, it integrates with our most important platforms. But what I really love most is the Klaviyo team itself. I have never met more customer oriented and helpful people in my life. They care about you and are so helpful with anything ...
Read more
AI
Agency in Apparel & Fashion
09/25/19
Best email marketing solution
What do you like best? Klaviyo is an email marketing solution that is built with ecommerce brands in mind. The features are exactly what brands want and need. What do you dislike? There are some lacking integrations. The integration with Zapier needs to be improved so that Klaviyo can trigger automations. Currently, there is only a generic, nondifferentiated event in Klaviyo that will trigger automations, which is not useful. Also, more customizations of the look and feel of ...
Read more
TC
Theodore C
09/25/19
Got in on the ground floor and haven't looked back
What do you like best? The platform was an eye-opener when we moved from Bronto to Klaviyo. Klaviyo has been an amazing organization to work with and we've been very happy with their performance and growth over the last two years. What do you dislike? We wish their forms had more functionality. While the basic sign-up form is great, however, if the customer clears their cookies they get the new customer sign-up form and their is no data validation to check to see if they're already ...
Read more
Free vendor scorecard
Evaluate Klaviyo objectively with the marketing automation software scorecard
A weighted marketing automation software vendor scorecard to score Klaviyo against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].