NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.5

Spot Score

Klaviyo - Marketing Automation Software

Klaviyo Reviews in June 2026: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.79

Add to compare

Klaviyo offers custom pricing plan

Get Pricing Details

Klaviyo Reviews & Ratings

4.79

Excellent

Based on 708 ratings & 708 reviews

Rating Distribution

Excellent

(634)

Very Good

(58)

Good

(5)

Poor

(0)

Terible

(11)

Spotsaas Editor’s POV

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

  • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

  • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 571-580 out of 708

AI

Agency in Marketing and Advertising

09/26/19

5 out of 5

Money making machine- but kinda slow

What do you like best? Klaviyo takes making money and growing companies seriously. It's a little bit slow to load, but ultimately it works and is super easy to integrate and setup a foundation. Once you get past the foundation, you can really start to customize and make it your own to generate revenue. What do you dislike? It's a bit slow, and there's a lot of analytics I don't know what to do with. What problems are you solving with the product? What benefits have you ...

Read more

EP

Elena P

09/26/19

3.5 out of 5

What do you like best? The flow feature is what I like best in Klaviyo. I think it's great that I can specifically personalize what I want to test, and I can see my A/B testing data in a clear manner. We also think the segmentation is a great feature that allows us to target specific groups of customers in accordance to what we're sending out. What do you dislike? At first, the Klaviyo interface seemed a little confusing. Now that we are use to it, it is fine, but I feel the ...

Read more

UI

User in Cosmetics

09/26/19

3.5 out of 5

Thoughtful, covers email marketing basics, excited to see improvements

What do you like best? Simple interface and it's easy to get started. There's a lot of pre-built options to help new customers and novice email marketers get started. What do you dislike? Segmentation feels a little slow. There are some nice-to-haves missing: quickly copying elements of segmentation, viewing outputs, checking counts. Would also be nice to have workflows that show you how many people are waiting in each step without clicking into them (at a high level). I also wish ...

Read more

JB

jennifer b

09/26/19

5 out of 5

Great

What do you like best? Klaviyo makes email marketing simple and quick. Email is our best way to communicate with customers and we use Klaviyo as our CRM, our data source and for customer service. I also really appreciate that Klaviyo is continually improving What do you dislike? Learning to use new functionality can be difficult sometimes. What problems are you solving with the product? What benefits have you realized? Klaviyo is allowing us to personalize our marketing ...

Read more

OL

Omar L

09/25/19

5 out of 5

Awesome

What do you like best? Being able to create flows, segments and have a way to create personal communication with customers at scale What do you dislike? The attribution of Klaviyo is still a bit optimistic also being able to have a master and child accounts for customers with multiple similar stores. Not being able to a/b test popup forms What problems are you solving with the product? What benefits have you realized? Grow the business of my clients Use segments to ...

Read more

VM

valentina m

09/25/19

5 out of 5

Super user friendly!!

What do you like best? It lets me design my emails without coding knowledge What do you dislike? i have been using the platform for 3 months only and so far i don't have something that i dislike What problems are you solving with the product? What benefits have you realized? knowing who to target and when is the best time to target them

EM

Edith M

09/25/19

5 out of 5

Using Klaviyo Changed my approach to email Marketing

What do you like best? great automated flows, ease to create mini campaigns, clear dashboard to measure the results, infinite capacity to segment my audience and more... What do you dislike? I cannot sort the list and segments that I create What problems are you solving with the product? What benefits have you realized? Reaching my customers in a precise way My revenue coming from email has reached 56%

UI

User in Consumer Goods

09/25/19

5 out of 5

Such potential!!!!

What do you like best? I love that I can make money while I sleep. The potential is limitless, I know I have only just scratched the surface - can't wait to learn more, do more, and make more money using Klaviyo! What do you dislike? Because there is soooo much you can do, I find it a bit overwhelming - but bit by bit I know I can master this huge program. What problems are you solving with the product? What benefits have you realized? Being able to segment based on what ...

Read more

ED

Erica D

09/25/19

5 out of 5

User friendly and effective. I get excited about what I can accomplish using Klaviyo.

What do you like best? The flow creator makes it easy to see and communicate automations What do you dislike? That I cannot preview mobile the same way as desktop. It would be best to see both the desktop and mobile at the same time or be prompted to see mobile. In a mobile first world, I constantly forget to double check the layout and that sucks. What problems are you solving with the product? What benefits have you realized? We are solving complex departure and ...

Read more

MS

matt S

09/25/19

5 out of 5

Director, General Store

What do you like best? The ability to tie revenue to my email campaigns is the absolute number one reason I choose Klaviyo. It's clearly built with ecommerce at the forefront of ever decision that went into the product. Also, the depth of reporting and segmentation is impressive. The ability to figure out my high rollers from my brand enthusiasts was something I didn't know I needed in my life! What do you dislike? I'd like the ability to edit the code in when using the rich text ...

Read more

Free vendor scorecard

Evaluate Klaviyo objectively with the marketing automation software scorecard

A weighted marketing automation software vendor scorecard to score Klaviyo against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].