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9.5

SpotScore

Klaviyo - Marketing Automation Software

Klaviyo Reviews in September 2026: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.78

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Klaviyo offers custom pricing plan

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Klaviyo Reviews & Ratings

4.78

Excellent

Based on 625 ratings & 708 reviews

Are you using Klaviyo?

Rating Distribution

Excellent

(634)

Very Good

(58)

Good

(5)

Poor

(0)

Terrible

(11)

Spotsaas Editor’s POV

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Onboarding is straightforward, including for businesses with limited tech resources.

  • Interface is accessible to non-technical users.

  • Email and SMS automation supports personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

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Showing 41-50 out of 708

DJ

Dennis J

11/03/23

5 out of 5

"Klaviyo is the best software for email marketing when you are in Ecommerce!"

What do you like best about Klaviyo? It's easy to use, has a lot of different templates, and it's easy to integrate. What do you dislike about Klaviyo?

DJ

Dennis J

11/03/23

5 out of 5

"Klaviyo is the best software for email marketing when you are in Ecommerce!"

What do you like best about Klaviyo? It's easy to use, has a lot of different templates, and it's easy to integrate. What do you dislike about Klaviyo?

HM

Harriet Mullis

10/31/23

5 out of 5

Can't fault Klaviyo

Can't fault Klaviyo - have worked with them in several different businesses and have always had a great experience. Their online chat is always there for assistance and their CSMs are really friendly and helpful.

HM

Harriet Mullis

10/31/23

5 out of 5

Can't fault Klaviyo

Can't fault Klaviyo - have worked with them in several different businesses and have always had a great experience. Their online chat is always there for assistance and their CSMs are really friendly and helpful.

GR

gaby r

10/19/23

5 out of 5

"Best ESP I've EVER Tried"

What do you like best about Klaviyo? Klaviyos reporting can go into great detail, integrations are avialable with many other vendors, What do you dislike about Klaviyo?

GR

gaby r

10/19/23

5 out of 5

"Best ESP I've EVER Tried"

What do you like best about Klaviyo? Klaviyos reporting can go into great detail, integrations are avialable with many other vendors, What do you dislike about Klaviyo?

RJ

Rose J. W

09/25/23

5 out of 5

"Klaviyo helps us improve digital marketing and SMS automation"

What do you like best about Klaviyo? I value the simplicity of creating an email with the flow editor. I like the simplicity with which you can update email corroborations and funnel emails, plus the good integration it has with Shopify. In order to make the distribution lists we have with us, and also the automation, expand and easier to manage, we can link Klaviyo with all the marketing tools we use in Shopify. Figuring out how to start a new campaign or where to find or develop customer ...

Read more

RJ

Rose J. W

09/25/23

5 out of 5

"Klaviyo helps us improve digital marketing and SMS automation"

What do you like best about Klaviyo? I value the simplicity of creating an email with the flow editor. I like the simplicity with which you can update email corroborations and funnel emails, plus the good integration it has with Shopify. In order to make the distribution lists we have with us, and also the automation, expand and easier to manage, we can link Klaviyo with all the marketing tools we use in Shopify. Figuring out how to start a new campaign or where to find or develop customer ...

Read more

LP

Laura P

09/14/23

5 out of 5

"Best SMS Marketing Tool"

What do you like best about Klaviyo? What I like the most about Klaviyo is that it's a very user-friendly app that allows us to send SMS and email marketing. We can also reply to our consumers based on the messages they send us,

LP

Laura P

09/14/23

5 out of 5

"Best SMS Marketing Tool"

What do you like best about Klaviyo? What I like the most about Klaviyo is that it's a very user-friendly app that allows us to send SMS and email marketing. We can also reply to our consumers based on the messages they send us,

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].