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9.5

SpotScore

Klaviyo - Marketing Automation Software

Klaviyo Reviews in September 2026: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.78

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Klaviyo offers custom pricing plan

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Klaviyo Reviews & Ratings

4.78

Excellent

Based on 625 ratings & 708 reviews

Are you using Klaviyo?

Rating Distribution

Excellent

(634)

Very Good

(58)

Good

(5)

Poor

(0)

Terrible

(11)

Spotsaas Editor’s POV

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Onboarding is straightforward, including for businesses with limited tech resources.

  • Interface is accessible to non-technical users.

  • Email and SMS automation supports personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

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Showing 31-40 out of 708

LR

Lina R

03/12/24

5 out of 5

Klaviyo's support team is outstanding!

Klaviyo's support team is outstanding! They're friendly, patient, and willing to walk you through any scenario. Even if you just need someone to confirm your work.

LR

Lina R

03/12/24

5 out of 5

Klaviyo's support team is outstanding!

Klaviyo's support team is outstanding! They're friendly, patient, and willing to walk you through any scenario. Even if you just need someone to confirm your work.

J

JAXON

03/10/24

5 out of 5

Joanna Was Amazing!!

Joanna was amazing and helpful! We where able to solve my issue within a few emails.

J

JAXON

03/10/24

5 out of 5

Joanna Was Amazing!!

Joanna was amazing and helpful! We where able to solve my issue within a few emails.

SZ

Salmaan Z

12/03/23

5 out of 5

"Best for email automation"

What do you like best about Klaviyo? I really like the flows and email automation and also the signup form we created for our website. What do you dislike about Klaviyo?

SZ

Salmaan Z

12/03/23

5 out of 5

"Best for email automation"

What do you like best about Klaviyo? I really like the flows and email automation and also the signup form we created for our website. What do you dislike about Klaviyo?

WM

William M

11/26/23

5 out of 5

"Klaviyo is great"

What do you like best about Klaviyo? The free feature is plenty for a small business What do you dislike about Klaviyo?

WM

William M

11/26/23

5 out of 5

"Klaviyo is great"

What do you like best about Klaviyo? The free feature is plenty for a small business What do you dislike about Klaviyo?

AU

Anonymous User

11/08/23

5 out of 5

"Easy to use resources available and education material is relevant and easy to lern"

What do you like best about Klaviyo? It is such a software which can be used even by people who are not so tech friendly. Also this is a cost friendly software. You can consider it above other softwares available in the market.

AU

Anonymous User

11/08/23

5 out of 5

"Easy to use resources available and education material is relevant and easy to lern"

What do you like best about Klaviyo? It is such a software which can be used even by people who are not so tech friendly. Also this is a cost friendly software. You can consider it above other softwares available in the market.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].