NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.5

Spot Score

Klaviyo - Marketing Automation Software

Klaviyo Reviews in June 2026: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.79

Add to compare

Klaviyo offers custom pricing plan

Get Pricing Details

Klaviyo Reviews & Ratings

4.79

Excellent

Based on 708 ratings & 708 reviews

Rating Distribution

Excellent

(634)

Very Good

(58)

Good

(5)

Poor

(0)

Terible

(11)

Spotsaas Editor’s POV

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

  • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

  • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 421-430 out of 708

DY

David Y

11/18/20

4.5 out of 5

Klaviyo really understands what it takes to succeed in email marketing

What do you like best? If you have used email marketing software before, it is very intuitive. Granular data on each subscriber. Drag and drop automation path for easy A/B testing without technical programming. What do you dislike? More expensive than the competition, but the features are worth it. More local integration instead of relying on Zapier Combine and create automated processes that fit your needs. Recommendations to others considering the product: To be honest, ...

Read more

SS

Shaun S

11/11/20

4.5 out of 5

Klaviyo makes eCommerce marketing easy...

What do you like best? All the tools you need for successful marketing are all there in one platform. Easy drag and drop blocks help you build great looking emails in moments and the analytics tools are clear and easy to make sense of. This is key for us as we have recently moved platforms from Mailchimp to Klaviyo as we were unable to set up customer transactional emails with Mailchimp. We regard transactional emails as a major part of our marketing strategy, and the ability to ...

Read more

LK

Lone Kikkenborg

11/04/20

1 out of 5

Har bestilt og betalt 1/8 og stadig…

Har bestilt og betalt 1/8 og stadig ikke fået min vare .

BS

Bob S

11/02/20

5 out of 5

Klaviyo has the best email marketing experience.

What do you like best? It has many attractive templates to consolidate great email marketing work. It has given a lot of continuity and success to the advertising process, there is definitely no better software than this to make the best campaigns. I really like the price, the interface and how fast the software is. What do you dislike? There are certain details that I have not liked, for example the process of integration with software such as Magento has been very laborious. ...

Read more

K

kris

10/23/20

4 out of 5

Value for money!

Been using for a while, value for money.

AC

Alex C

10/15/20

5 out of 5

Klaviyo is essential for automating your emails

What do you like best? I was originally using MailChimp for my online business because of its easy integration with Shopify and cheap rates. In my opinion, Klaviyo offers better segmentation, customization, and automation of emails. Our open rates are higher, and more importantly, our emails are automated now so it's mostly hands off. What do you dislike? It can take a while to get the hang of without connecting with an agent or taking a webinar. I found MailChimp a little easier ...

Read more

DD

Donald D

10/10/20

5 out of 5

Klaviyo makes your job easier!

What do you like best? I like this Klaviyo tool because it has a variety of functions that you use when doing marketing quickly and easily. The good thing about this application is that you can configure the emails your way, using a large number of default templates or you can create your own. Also one of its functions that most catches my attention and that I use the most is that of segmentation. On the other hand, I can create a contact list having a greater order on the clients and ...

Read more

DA

Daniel A

09/26/20

1 out of 5

do not value their customers

Have been with these guys for years and after having a problem I have tried to contact their support for the last week with no response. They clearly do not value their customers. Stay Away.

BW

B. Weijenberg

09/18/20

1 out of 5

Ik heb bij cleanspray.nl wat onder hun…

Ik heb bij cleanspray.nl wat onder hun valt twee spray's gekocht om te desinfecteren maar heb tot op heden nog niets ontvangen!!Tweemaal een mail gestuurd maar ze reageren niet!Pas op onbetrouwbaar!!

BD

Brian Dam

09/14/20

1 out of 5

Terrible - Campaign not send!

We migrated from Mailchimp to Klaviyo.Got all marketing ready, payed 375 usd for 15.000 subscribers and when all is ready from marketing, stock etc we launched the campaign.Just to get our account flagged and closed. And the campaign did not get shipped!And no online chat or anything to help!DO NOT USE Klaviyo for professional use! Maybe ok for hobby users, but not for professional ecommerce.

Free vendor scorecard

Evaluate Klaviyo objectively with the marketing automation software scorecard

A weighted marketing automation software vendor scorecard to score Klaviyo against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].