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9.5

Spot Score

Klaviyo - Marketing Automation Software

Klaviyo Reviews in June 2026: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.79

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Klaviyo offers custom pricing plan

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Klaviyo Reviews & Ratings

4.79

Excellent

Based on 708 ratings & 708 reviews

Rating Distribution

Excellent

(634)

Very Good

(58)

Good

(5)

Poor

(0)

Terible

(11)

Spotsaas Editor’s POV

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

  • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

  • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

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Showing 411-420 out of 708

GC

Gökhan C

03/27/21

5 out of 5

"Conversion rate lifts!"

What do you like best about Klaviyo? Flexibility and variety of options. You say “let’s make a thorough e-mail marketing” klaviyo asks “how complex?” and of course can help with it. I am very glad.

GC

Gökhan C

03/27/21

5 out of 5

"Conversion rate lifts!"

What do you like best about Klaviyo? Flexibility and variety of options. You say “let’s make a thorough e-mail marketing” klaviyo asks “how complex?” and of course can help with it. I am very glad.

MD

Mike D

03/26/21

5 out of 5

"Better Than Mailchimp"

What do you like best about Klaviyo? Customer support is the best part of Klaviyo. The Email functionality is easy to use and Segmentation is straightforward to work with and seamlessly integrates with Paid Media Campaigns on Facebook and Google. Being able to sync with Shopify Plus and many other platforms makes Klaviyo an easy choice.

MD

Mike D

03/26/21

5 out of 5

"Better Than Mailchimp"

What do you like best about Klaviyo? Customer support is the best part of Klaviyo. The Email functionality is easy to use and Segmentation is straightforward to work with and seamlessly integrates with Paid Media Campaigns on Facebook and Google. Being able to sync with Shopify Plus and many other platforms makes Klaviyo an easy choice.

VI

Vanessa Ivey

03/01/21

4 out of 5

Great with Shopify

Great with Shopify. Helped a lot for my Shopify Dropshipping business. If you are a Shopify store owner, try Klaviyo. They also have lots of interaction with other apps that I use. Just Perfect!

J

Jack

02/15/21

5 out of 5

A+++ For shopify users

Can't go wrong if you are an eCom store using Shopify. Seamless integration.

M

Matts

12/15/20

5 out of 5

Top-notch email service

Top-notch email service. Has just about the most integrations of any provider; allows us to centralize almost all of our email sending (we're on the BigCommerce platform). Have used for 3.5 years with consistently high deliverability rates and minimal critical bugs. Lots of features have been added and enhanced over the years.

BJ

Brad J.

12/15/20

1 out of 5

Cancelation is like a quest - impossible!

My company decided to give a try to this service.Well, we've tried and decided to cancel the subscription..but guess what - it's almost impossible!!!You've submitted a ticket, then confirm it again and there is a silence... Then again and again for simple subscription cancellation.This company doesn't comply with VISA rules as well, they will rebill you without any notice.

C

Cedrik

12/04/20

1 out of 5

Worst service on the market

Worst service on the marketCustomer service is a joke.Is overpricedThe software is old and UI is the worst that I have seen.Stay away!

FF

Fernandez F

12/02/20

4.5 out of 5

A powerful platform for digital marketing that you carry out at the corporate and mass level.

What do you like best? I love this software, because through it, we can guarantee an extraordinary experience to each client that a company contains, without excluding that the greater proportion of its functionalities are automated, which allows obtaining a more concrete artificial intelligence, and determine and acquire extensive lists of data through the e-commerce platforms that we acquire, which is a very necessary component for the marketing operations that an organization must ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].