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9.5

Spot Score

Klaviyo - Marketing Automation Software

Klaviyo Reviews in June 2026: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.79

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Klaviyo offers custom pricing plan

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Klaviyo Reviews & Ratings

4.79

Excellent

Based on 708 ratings & 708 reviews

Rating Distribution

Excellent

(634)

Very Good

(58)

Good

(5)

Poor

(0)

Terible

(11)

Spotsaas Editor’s POV

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

  • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

  • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

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Showing 401-410 out of 708

AU

Anonymous User

06/22/21

5 out of 5

"Best in the market"

What do you like best about Klaviyo? Support is super helpful, easy to segment emails, analytics helpful What do you dislike about Klaviyo?

AU

Anonymous User

06/22/21

5 out of 5

"Best in the market"

What do you like best about Klaviyo? Support is super helpful, easy to segment emails, analytics helpful What do you dislike about Klaviyo?

JM

Jo M

05/05/21

5 out of 5

"Huge fan of Klaviyo"

What do you like best about Klaviyo? Ease of use, integration with Shopify, good reporting What do you dislike about Klaviyo?

JM

Jo M

05/05/21

5 out of 5

"Huge fan of Klaviyo"

What do you like best about Klaviyo? Ease of use, integration with Shopify, good reporting What do you dislike about Klaviyo?

H

Hertha

05/03/21

5 out of 5

Best e-commerce email marketing tool

PROS: Been using it for quite some time now and I must say that I really liked it. I don't have any idea when I started using it but I appreciate all the simple emails explained for me as it made it easier. It was very user-friendly, easy to operate and offers incredible features every e-commerce platform may require. The work flows all function smoothly and I even created a complex flows with minimum stress and effort. The website engagement is also so simple you are able to segment your ...

Read more

H

Hertha

05/03/21

5 out of 5

Best e-commerce email marketing tool

PROS: Been using it for quite some time now and I must say that I really liked it. I don't have any idea when I started using it but I appreciate all the simple emails explained for me as it made it easier. It was very user-friendly, easy to operate and offers incredible features every e-commerce platform may require. The work flows all function smoothly and I even created a complex flows with minimum stress and effort. The website engagement is also so simple you are able to segment your ...

Read more

AW

Anthony W

04/30/21

5 out of 5

"The best ESP in the business"

What do you like best about Klaviyo? Streamlined and easy to set up in minutes. AI learning is amazing and when I used it at my last job for email marketing an ecom brand... sales grew day over day! Really easy to use and learn. I would never use another ESP.

AW

Anthony W

04/30/21

5 out of 5

"The best ESP in the business"

What do you like best about Klaviyo? Streamlined and easy to set up in minutes. AI learning is amazing and when I used it at my last job for email marketing an ecom brand... sales grew day over day! Really easy to use and learn. I would never use another ESP.

AU

Anonymous User

04/16/21

5 out of 5

"The best e-mail tool I've ever worked with"

What do you like best about Klaviyo? Customer support is perfect! Great analytics. What do you dislike about Klaviyo?

AU

Anonymous User

04/16/21

5 out of 5

"The best e-mail tool I've ever worked with"

What do you like best about Klaviyo? Customer support is perfect! Great analytics. What do you dislike about Klaviyo?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].