9.5
SpotScore
Klaviyo Reviews in September 2026: User Ratings, Pros & Cons
Effortless automation for successful marketing.
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Klaviyo Reviews & Ratings
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Spotsaas Editor’s POV
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Klaviyo pros and cons
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Onboarding is straightforward, including for businesses with limited tech resources.
Interface is accessible to non-technical users.
Email and SMS automation supports personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
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Showing 21-30 out of 708
JG
Javier Garcia
04/30/24
Great support!
Date of experience: April 30, 2024
JG
Javier Garcia
04/30/24
Great support!
Date of experience: April 30, 2024
S
Sabrina
04/25/24
Helpful & Supportive
Joanna was extremely helpful in identifying multiple issues I was having and providing different solutions and recommendations. She responded quickly and patiently walked me through the steps in fixing the problem.
S
Sabrina
04/25/24
Helpful & Supportive
Joanna was extremely helpful in identifying multiple issues I was having and providing different solutions and recommendations. She responded quickly and patiently walked me through the steps in fixing the problem.
SP
Sofia Psilolignou
04/18/24
Profile Attributes
Support team is very helpful!
SP
Sofia Psilolignou
04/18/24
Profile Attributes
Support team is very helpful!
AF
Alma Fournier-Carballo
03/25/24
Great guidance from the Klaviyo Team
We moved to Klaviyo from Mailchimp and the Klaviyo team really took care of us in the transition. It was quite a stressful time because we were moving platforms, moving websites and the Gmail and Yahoo new sender requirements had just come into place, but Eoin and Lucas helped us through the process with ease, humour and a great attitude so all was well in the end. We have also contacted the support team on email with an issue we were having and they got back to us really promptly and ...
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AF
Alma Fournier-Carballo
03/25/24
Great guidance from the Klaviyo Team
We moved to Klaviyo from Mailchimp and the Klaviyo team really took care of us in the transition. It was quite a stressful time because we were moving platforms, moving websites and the Gmail and Yahoo new sender requirements had just come into place, but Eoin and Lucas helped us through the process with ease, humour and a great attitude so all was well in the end. We have also contacted the support team on email with an issue we were having and they got back to us really promptly and ...
Read more
M
Ma
03/20/24
Efficient and nice
Date of experience: March 21, 2024
M
Ma
03/20/24
Efficient and nice
Date of experience: March 21, 2024
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].