9.5
SpotScore
Klaviyo Reviews in September 2026: User Ratings, Pros & Cons
Effortless automation for successful marketing.
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Klaviyo Reviews & Ratings
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Spotsaas Editor’s POV
Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more
Klaviyo pros and cons
Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.
Onboarding is straightforward, including for businesses with limited tech resources.
Interface is accessible to non-technical users.
Email and SMS automation supports personalized workflows and detailed audience segmentation.
Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.
Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.
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Showing 161-170 out of 708
SR
Srini R
08/17/22
"Great for eCommerce"
What do you like best about Klaviyo? Segmentation, flows, templates, ab tyesting What do you dislike about Klaviyo?
PG
Patrick G
08/17/22
"More than e-mail marketing - AI employee, CRM too!"
What do you like best about Klaviyo? I like that not only can I send marketing e-mail and/or SMS campaigns but I have flows that automatically interact with my customerr base
SR
Srini R
08/17/22
"Great for eCommerce"
What do you like best about Klaviyo? Segmentation, flows, templates, ab tyesting What do you dislike about Klaviyo?
AU
Anonymous User
08/17/22
"Best move we've made this year"
What do you like best about Klaviyo? Reporting Dashboard and the detail you can implement into flows. What do you dislike about Klaviyo?
AU
Anonymous User
08/17/22
"Perfect tool for the e-commerce"
What do you like best about Klaviyo? We use Klaviyo for our email campaigns. We like layouts and the workspace. What do you dislike about Klaviyo?
AU
Anonymous User
08/17/22
"We love Klaviyo!"
What do you like best about Klaviyo? Klaviyo makes email marketing incredibly simple. They always have the latest and greatest integrations. Analytics are powerful. There's no other email marketing platform I've found that is as robust yet still simple to use.
NL
Nicole L
08/17/22
"Easy to use, straightforward, incredible analytics and reporting!"
What do you like best about Klaviyo? So many things. First of all, in an industry (i.e. tech) where so many companies are ignoring customer service completely or making it available only to top paying users, Klaviyo has robust and very knowledgeable customer support staff. Secondly, the capabilities and integrations with Klaviyo are second to none. The setup and campaign/flow process is so straightforward even a novice email enthusiast can set it up. Lastly.....the analytics are great. I ...
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AU
Anonymous User
08/17/22
"Great Platform"
What do you like best about Klaviyo? Ease of use, analytics, flow building, design capabilities What do you dislike about Klaviyo?
MB
Matt B
08/17/22
"Klaviyo Is Amazing!"
What do you like best about Klaviyo? Klaviyo's integrations! They integrate with near enough of all other platforms, which is very helpful. What do you dislike about Klaviyo?
AU
Anonymous User
08/17/22
"Excellent Follow-Up Tool"
What do you like best about Klaviyo? I can create a follow-up campaign for an action and forget about it. What do you dislike about Klaviyo?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].