NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.5

SpotScore

Klaviyo - Marketing Automation Software

Klaviyo Reviews in September 2026: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.78

Add to compare

Klaviyo offers custom pricing plan

Get Pricing Details

Klaviyo Reviews & Ratings

4.78

Excellent

Based on 625 ratings & 708 reviews

Are you using Klaviyo?

Rating Distribution

Excellent

(634)

Very Good

(58)

Good

(5)

Poor

(0)

Terrible

(11)

Spotsaas Editor’s POV

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Onboarding is straightforward, including for businesses with limited tech resources.

  • Interface is accessible to non-technical users.

  • Email and SMS automation supports personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 141-150 out of 708

AU

Anonymous User

09/15/22

5 out of 5

"State-of-the-Art SaaS Email Marketing Platform"

What do you like best about Klaviyo? eCommerce-focused email marketing platform, mini CRM, tight integration with Magento. What do you dislike about Klaviyo?

AU

Anonymous User

09/09/22

5 out of 5

"Klaviyo has been a game changer for us!"

What do you like best about Klaviyo? Klaviyo has a robust campaign and automated flow process, along with great customer service, an attentive customer success team. The integrations with our tech stack flow seamlessly.

JZ

Joseph Z

09/05/22

5 out of 5

"Klaviyo has been great for us"

What do you like best about Klaviyo? Klaviyo for email blows MailChimp and SendinBlue out of the water. The Automations, tagging, and template systems are the smoothest to use. Blocks helps with the look and feel of emails without being overly complex to use.

LV

Lino V

08/31/22

5 out of 5

"Love this Platform"

What do you like best about Klaviyo? The fact that you are able to customize the unsubscribe message section What do you dislike about Klaviyo?

AU

Anonymous User

08/30/22

5 out of 5

"Klaviyo is the best in class for ecommerce brands."

What do you like best about Klaviyo? Klaviyo makes it easy when creating segments, which allows us to target specific customers. The easy-to-use block system makes it easy to create beautiful emails for our small team. Would recommend!

HN

Haren N

08/30/22

5 out of 5

"Perfect Email Marketing Tool"

What do you like best about Klaviyo? The impeccable consistency with Shopify. I love how I can automate my Abandoned Cart emails for next 4 weeks using amazing automations!

GN

Gabriel N

08/24/22

5 out of 5

"Best all in one tools for marketing and DATA"

What do you like best about Klaviyo? Shopify integration for flows that is really easy What do you dislike about Klaviyo?

O

Oli

08/23/22

5 out of 5

The go to platform for emails!

This is my second experience of migrating to Klaviyo, having gone through the process with a previous company a few years back. Alex from the onboarding team provided a very detailed plan of action right from the start and guided us through the process swiftly. With new features to use since the last time (E.G SMS), he was able to set us up and answer any questions we had. Our weekly calls were really useful to keep us on track and go over company specific strategies we could deploy. The ...

Read more

AU

Anonymous User

08/23/22

5 out of 5

"The product is great! Wonderful automation with tangible and quantifiable results. Support is great."

What do you like best about Klaviyo? Trainings help identify new areas to profit more. What do you dislike about Klaviyo?

E

Esjoy

08/22/22

5 out of 5

"excelente herramienta"

What do you like best about Klaviyo? Las plantillas, las estadisticas, los flows What do you dislike about Klaviyo?

Free vendor scorecard

Evaluate Klaviyo objectively with the marketing automation software scorecard

A weighted marketing automation software vendor scorecard to score Klaviyo against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].