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9.5

Spot Score

Klaviyo - Marketing Automation Software

Klaviyo Reviews in May 2025: User Ratings, Pros & Cons

Effortless automation for successful marketing.

4.4

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Starts from $45/Month, also offers free forever plan

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Klaviyo Reviews & Ratings

4.4

Very Good

Based on 1985 ratings & 704 reviews

Rating Distribution

Excellent

(630)

Very Good

(58)

Good

(5)

Poor

(0)

Terible

(11)

Expert's Review

Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with minimal tech experience can effectively create sophisticated campaigns and automation flows. Its seamless integrations with platforms like Shopify and BigCommerce simplify ...Read more

Klaviyo pros and cons

  • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

  • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

  • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

  • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

  • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

  • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

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Showing 121-130 out of 704

A

AlexB

11/08/22

5 out of 5

Great service and value for money - would fully recommend

We recently moved over to Klaviyo and our onboarding process was fantastic. Alex Rodriguez was extremely helpful, knowledgeable, and reassuring and his input has been essential in getting our Klaviyo database up and running and performing well. He was always available for both assistance and suggestion and made the onboarding process as simple as possible. I would fully recommend Klaviyo - the support you get is second to none and no question was ever too difficult to answer. In a world ...

Read more

PM

Pablo Massana

11/01/22

5 out of 5

amazing product to reach and build…

amazing product to reach and build relationship with clients, totally recommended

RB

Rolandas Bukauskas

10/31/22

5 out of 5

Great tool

Great tool, helps to make more sales. Has more ability and condititions to reach particular client!

AU

Anonymous User

10/30/22

5 out of 5

"Great for broadcasts and insights"

What do you like best about Klaviyo? I like being able to be broadcast campaigns, and automate flows. What do you dislike about Klaviyo?

MN

Musa N

10/25/22

5 out of 5

"Klaviyo review"

What do you like best about Klaviyo? Easy to send emails and make specific lists and segments. Very detailed and awesome. Best email platform What do you dislike about Klaviyo?

GA

Gamenhance A

10/24/22

5 out of 5

"Klaviyo Review"

What do you like best about Klaviyo? The best email marketing platform out there. So easy to use and is perfect for anyone What do you dislike about Klaviyo?

MM

Mikael Mikkelsen / WOOD WOOD

10/23/22

5 out of 5

We have been very happy with the help…

We have been very happy with the help and guidance we have received from Klaviyo in connection with integration and start-up. All questions and challenges are resolved quickly and we have had a very good start with our new email platform.

DK

Damir K

10/20/22

5 out of 5

"Klaviyo or who else?"

What do you like best about Klaviyo? Klaviyo is one of, if not the top email marketing solutions out on the market right now. Their plans are reasonably priced and the product is great.

N

Nafea

10/19/22

5 out of 5

Klaviyo team was very helpful

Klaviyo team was very helpful and tutoring in our onboard period and the results spoke for themselves. I was also amazed on how fast the platform is evolving, constantly improving existing and adding new features.

E

Ella

10/18/22

5 out of 5

Can't recommend enough!

Can't recommend enough! We upgraded to Klaviyo from a much smaller platform and are so impressed with how user friendly Klaviyo is, as well as allowing you to do some pretty clever things. Every team member I've spoken to has been super helpful and professional, ensuring we have everything we need to succeed. Love the virtual training, too.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].