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8.8

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Kissmetrics - Web Analytics Software

Kissmetrics Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

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Showing 81-90 out of 220

LP

Lisa P

12/14/17

3.5 out of 5

"Kissmetrics is a great chat tool for those entering the "chat bot" world"

What do you like best about Kissmetrics? I love the ability to take the consumer on a "bunny trail" through your website. It allows you to control their pathway and see content that you find most relevant on your site

AU

Anonymous User

12/13/17

4 out of 5

"Good service to measure KPIs"

What do you like best about Kissmetrics? Great for deep data tracking, as it compares metrics and automates updates. This has helped us better track our goals and learn what works and doesn't work. This has allowed us to better understand our customers and make strides to better our overall marketing to them.

SC

Sante C

12/06/17

3.5 out of 5

"info oriented "

What do you like best about Kissmetrics? kissmetrics has a lot of useful info, Thue always lets us know about upcoming webinar. Every time I attend I take a lot of information. We have used some of the helpful tactics in our own planning.

SC

Sante C

12/06/17

3.5 out of 5

"info oriented "

What do you like best about Kissmetrics? kissmetrics has a lot of useful info, Thue always lets us know about upcoming webinar. Every time I attend I take a lot of information. We have used some of the helpful tactics in our own planning.

AU

Anonymous User

11/08/17

4.5 out of 5

"Best user specific analytical tool"

What do you like best about Kissmetrics? It is the best analytical tool to check user specific information. Google analytics give you a collection data for analysis but Kissmetrics gives what a user has done in detail.

AU

Anonymous User

10/26/17

4 out of 5

"Great Analytics Platform"

What do you like best about Kissmetrics? Offers options to see analytics and customer engagement What do you dislike about Kissmetrics?

RM

Rodrigo M

09/25/17

4.5 out of 5

"A super useful tool."

What do you like best about Kissmetrics? The granularity of all information. It allows me go deeper inside our operation. I also can check our performance almost in real time.

AU

Anonymous User

09/25/17

4.5 out of 5

"A Great Addition to our Marketing Stack"

What do you like best about Kissmetrics? The ability to track our customer's journey across campaigns. What do you dislike about Kissmetrics?

AU

Anonymous User

09/21/17

4.5 out of 5

"One of the most robust reporting and metrics apps available"

What do you like best about Kissmetrics? Power reports! Can slice and dice our data in endless ways. What do you dislike about Kissmetrics?

PV

Pascal v

09/21/17

4 out of 5

"Powerful analytics tool"

What do you like best about Kissmetrics? How easy it is to set up events, properties, and reports. That's very important, because with other tools I've tried things became so complex, that you're not encouraged to dig deeper. The ease with which you can set up these things with Kissmetrics makes that you'll easily measure various aspects. The barrier is not high.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].