8.8
SpotScore
Kissmetrics Reviews in July 2026: User Ratings, Pros & Cons
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Kissmetrics Reviews & Ratings
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Spotsaas Editor’s POV
Kissmetrics tracks individual user journeys from first visit to conversion, which works well for SaaS and e-commerce teams focused on customer behavior analysis. Before shortlisting, verify that the platform's event tracking matches your data schema—Kissmetrics requires manual event setup, so confirm your team can define and implement custom events without ...Read more
Kissmetrics pros and cons
Tracks customer behavior in detail and surfaces data to support decision-making.
Clean interface with easy navigation.
Customer support team is attentive and responsive.
Advanced metrics and reports for tracking and analyzing data.
Graphical outputs and visualization options are limited.
Some users find the platform complex, especially for small businesses.
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Showing 91-100 out of 220
HP
HIMANSHU P
09/20/17
"Awesome Product. Must have for growing business"
What do you like best about Kissmetrics? Nice Reporting Platform. Ability to uniquely identify a visitor. Constant effort to further improve the product with a new useful feature to further improve the analysis.
TA
Tamara A
09/20/17
"perspective from an engineer"
What do you like best about Kissmetrics? easy API, easy to add data, live feature is awesome What do you dislike about Kissmetrics?
AU
Anonymous User
09/20/17
"Great user friendly analytics tool"
What do you like best about Kissmetrics? Attribution modeling is better and accurate than Google Analytics. What do you dislike about Kissmetrics?
JC
Jason C
09/20/17
"Excellent person-based analytics solution"
What do you like best about Kissmetrics? I love how Kissmetrics goes beyond what we can do with the usual analytical tools and helps our customers to build profiles around individual users and the actions they take. This is hugely valuable information that our customers can then use to feed their marketing systems.
TD
Thomas D R
09/20/17
"The best data tracking tool and unrivalled customer support!"
What do you like best about Kissmetrics? I thoroughly enjoy the webinars hosted by Thue on Thursdays, these have opened up new areas of research and improved our optimisation processes.
MW
Micaela W
09/20/17
"Great product that is always being updated"
What do you like best about Kissmetrics? The product is very simple. It gives me the data I want and is fairly fast at doing so! It has a wide range of what it can do and analyze - which is nice. Across the business we use it for alot of different things between A/B testing and population analysis.
AU
Anonymous User
09/20/17
"Must-have solution for cross-platform service"
What do you like best about Kissmetrics? We have Saas type service, cross-platform like web, two apps for iOS and Android. KM is the best solution for user-base tracking for us.
SH
Stephen H
09/20/17
"Great analytics platform for end to end insights"
What do you like best about Kissmetrics? The quick ability to segment populations and reports based on the properties you need. What do you dislike about Kissmetrics?
AU
Anonymous User
09/20/17
"Kissmetrics - Easy to Use Product Reporting"
What do you like best about Kissmetrics? Seamless and easy reporting. The UI for Kissmetrics is great as well, and makes it very easy to use. What do you dislike about Kissmetrics?
AU
Anonymous User
09/20/17
"Kissmetrics Funnel analytics experience"
What do you like best about Kissmetrics? Easy integration with Web, Funnel reports, Live feed, Popular path analysis to increase revenue. What do you dislike about Kissmetrics?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].