8.8
Spot Score
Kissmetrics Reviews in June 2026: User Ratings, Pros & Cons
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Kissmetrics Reviews & Ratings
Spotsaas Editor’s POV
Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more
Kissmetrics pros and cons
Provides detailed analytics and insights on customer behavior, helping in decision-making.
User-friendly interface with easy navigation and intuitive features.
Excellent customer support that is attentive and responsive to user needs.
Offers advanced metrics and reports for tracking and analyzing data effectively.
Graphical outputs and visualization options are limited.
Some users find the platform complex and intricate, especially for small businesses.
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Showing 191-200 out of 220
OP
Oz P
09/16/15
"KISSmetrics is pretty great!"
What do you like best about Kissmetrics? The user interface is rather neat, clean and easy to understand. Whenever we have a question here in the product team on how people are using the product, we fire up KM and immediately get our results which helps us break down the problem. 90% questions we have are solved by the provided reports, those that aren't can be deduced implicitly by the reports. People report is quite awesome and seeing user's actions on a timeline is super handy when ...
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AU
Anonymous User
09/15/15
"Great product"
What do you like best about Kissmetrics? Ease of tracking + the user experience is great. What do you dislike about Kissmetrics?
AU
Anonymous User
09/15/15
"Great product"
What do you like best about Kissmetrics? Ease of tracking + the user experience is great. What do you dislike about Kissmetrics?
AU
Anonymous User
08/19/15
"testing for 3 months so far"
What do you like best about Kissmetrics? Kissmetrics has simple, daily metrics sent to my inbox. What do you dislike about Kissmetrics?
AU
Anonymous User
08/19/15
"testing for 3 months so far"
What do you like best about Kissmetrics? Kissmetrics has simple, daily metrics sent to my inbox. What do you dislike about Kissmetrics?
JL
Jeffrey L
12/21/14
"Kissmetrics is the best!"
What do you like best about Kissmetrics? The flexibility of their platform is unmatched in the industry. Their customer support is amazing. What good does the product do you if there's no one there to help you succeed with it? Kissmetrics has invested the people and time to work individually with my team - understand our goals and help us explore how best to use the many features of the product.
JL
Jeffrey L
12/21/14
"Kissmetrics is the best!"
What do you like best about Kissmetrics? The flexibility of their platform is unmatched in the industry. Their customer support is amazing. What good does the product do you if there's no one there to help you succeed with it? Kissmetrics has invested the people and time to work individually with my team - understand our goals and help us explore how best to use the many features of the product.
NC
Nicolás C
12/16/14
"Good Metrics Solution for early stage product phases"
What do you like best about Kissmetrics? I like the flexibility KM provides, the fact that you can create funnel, cohort reports on the fly. I like the fact that you can follow what each individual user has done every day if you need it.
NC
Nicolás C
12/16/14
"Good Metrics Solution for early stage product phases"
What do you like best about Kissmetrics? I like the flexibility KM provides, the fact that you can create funnel, cohort reports on the fly. I like the fact that you can follow what each individual user has done every day if you need it.
HY
Hussein Y
12/16/14
"As a customer I am WOWed!"
What do you like best about Kissmetrics? KISSmetrics required a little bit of planning and coding from our end to get set up but when you are live and your reports are running its awesome. When we first signed up, I got a couple emails from KISSmetrics folks which I expected to be sales related but really they were customer support folks looking to help us get going and WOW are they helpful and awesome. From the start we got a couple contacts at KISS that we could email and call at any time ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].