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8.8

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Kissmetrics - Web Analytics Software

Kissmetrics Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

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Showing 181-190 out of 220

AU

Anonymous User

09/18/15

4.5 out of 5

"a reall"

What do you like best about Kissmetrics? Clear, easy to use and modern interface. A true winner here. The API to send events is easy to use.

DV

Danny V

09/18/15

4.5 out of 5

"KISSMetrics, easy to use, lots of good reporting"

What do you like best about Kissmetrics? Our organization uses Kissmetrics to track user events across our web application and then to create reports on usage. It is used primarily by the product owner and developers but it is also available to support and sales. It enables the organization to make data-driven decisions about actual usage on our web app.

AU

Anonymous User

09/18/15

4 out of 5

"Insightful Reporting for SaaS Companies Monitoring Engagement & Conversions"

What do you like best about Kissmetrics? I love how flexible the reporting structure is -- with so many styles of reports, we can look at the data around just about any way we need to. I also like that multiple people from the same company can use unique logins to access the same reports, so we are all looking at the same data view.

DP

Dmitry P

09/18/15

4 out of 5

"Great analytics tool"

What do you like best about Kissmetrics? - Is able to store large amounts of data - Pleasant user interface

AU

Anonymous User

09/18/15

4 out of 5

"Insightful Reporting for SaaS Companies Monitoring Engagement & Conversions"

What do you like best about Kissmetrics? I love how flexible the reporting structure is -- with so many styles of reports, we can look at the data around just about any way we need to. I also like that multiple people from the same company can use unique logins to access the same reports, so we are all looking at the same data view.

DP

Dmitry P

09/18/15

4 out of 5

"Great analytics tool"

What do you like best about Kissmetrics? - Is able to store large amounts of data - Pleasant user interface

AU

Anonymous User

09/18/15

3.5 out of 5

"Perfect for funnels"

What do you like best about Kissmetrics? Kiss metrics is great for funnels, it's really their strong point. They also do a good job of keeping analysis defined to cohorts, which is a subtle but important point a lot of other tools miss.

AU

Anonymous User

09/18/15

3.5 out of 5

"Perfect for funnels"

What do you like best about Kissmetrics? Kiss metrics is great for funnels, it's really their strong point. They also do a good job of keeping analysis defined to cohorts, which is a subtle but important point a lot of other tools miss.

PD

Paul D

09/18/15

2.5 out of 5

"Great"

What do you like best about Kissmetrics? The live feed is really great. It allows me to quickly debug issues.

PD

Paul D

09/18/15

2.5 out of 5

"Great"

What do you like best about Kissmetrics? The live feed is really great. It allows me to quickly debug issues.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].