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8.8

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Kissmetrics - Web Analytics Software

Kissmetrics Reviews in August 2026: User Ratings, Pros & Cons

Unlock insights and drive growth with Kissmetrics.

4.2

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Kissmetrics offers custom pricing plan

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Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Are you using Kissmetrics?

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Kissmetrics tracks individual user journeys from first visit to conversion, which works well for SaaS and e-commerce teams focused on customer behavior analysis. Before shortlisting, verify that the platform's event tracking matches your data schema—Kissmetrics requires manual event setup, so confirm your team can define and implement custom events without ...Read more

Kissmetrics pros and cons

  • Tracks customer behavior in detail and surfaces data to support decision-making.

  • Clean interface with easy navigation.

  • Customer support team is attentive and responsive.

  • Advanced metrics and reports for tracking and analyzing data.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex, especially for small businesses.

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Showing 181-190 out of 220

MH

Mike H

09/18/15

5 out of 5

"Over 3 Years and IN LOVE with KISS Metrics!"

What do you like best about Kissmetrics? I love the raw data manipulation ability that KISS provides. Even if we have no clue what we will use the data for, we pass the properties into KISS for future use. Time and time again we have thought "oh thank God we passed that value in", because at some point KISS releases a new feature that makes data we passed invaluable! The metrics dashboard, power reports, funnel reports, ab test reports, (and the ability to then segment the reports by any ...

Read more

PD

Paul D

09/18/15

2.5 out of 5

"Great"

What do you like best about Kissmetrics? The live feed is really great. It allows me to quickly debug issues.

AU

Anonymous User

09/18/15

4 out of 5

"Insightful Reporting for SaaS Companies Monitoring Engagement & Conversions"

What do you like best about Kissmetrics? I love how flexible the reporting structure is -- with so many styles of reports, we can look at the data around just about any way we need to. I also like that multiple people from the same company can use unique logins to access the same reports, so we are all looking at the same data view.

DP

Dmitry P

09/18/15

4 out of 5

"Great analytics tool"

What do you like best about Kissmetrics? - Is able to store large amounts of data - Pleasant user interface

BJ

Brandon J

09/18/15

5 out of 5

"Kissmetrics gives you the fine-grained analytics your company needs to stay ahead"

What do you like best about Kissmetrics? I like that I can simply put a ton of track calls in a single file and have it show up in the interface in literally seconds; Kissmetrics has awesome real-time tools.

AU

Anonymous User

09/18/15

4 out of 5

"Insightful Reporting for SaaS Companies Monitoring Engagement & Conversions"

What do you like best about Kissmetrics? I love how flexible the reporting structure is -- with so many styles of reports, we can look at the data around just about any way we need to. I also like that multiple people from the same company can use unique logins to access the same reports, so we are all looking at the same data view.

AU

Anonymous User

09/18/15

5 out of 5

"Great!"

What do you like best about Kissmetrics? It helps me create user reports for Cision's software What do you dislike about Kissmetrics?

DP

Dmitry P

09/18/15

4 out of 5

"Great analytics tool"

What do you like best about Kissmetrics? - Is able to store large amounts of data - Pleasant user interface

AU

Anonymous User

09/18/15

3.5 out of 5

"Perfect for funnels"

What do you like best about Kissmetrics? Kiss metrics is great for funnels, it's really their strong point. They also do a good job of keeping analysis defined to cohorts, which is a subtle but important point a lot of other tools miss.

MH

Mike H

09/18/15

5 out of 5

"Over 3 Years and IN LOVE with KISS Metrics!"

What do you like best about Kissmetrics? I love the raw data manipulation ability that KISS provides. Even if we have no clue what we will use the data for, we pass the properties into KISS for future use. Time and time again we have thought "oh thank God we passed that value in", because at some point KISS releases a new feature that makes data we passed invaluable! The metrics dashboard, power reports, funnel reports, ab test reports, (and the ability to then segment the reports by any ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].