8.8
SpotScore
Kissmetrics Reviews in August 2026: User Ratings, Pros & Cons
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Kissmetrics Reviews & Ratings
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Spotsaas Editor’s POV
Kissmetrics tracks individual user journeys from first visit to conversion, which works well for SaaS and e-commerce teams focused on customer behavior analysis. Before shortlisting, verify that the platform's event tracking matches your data schema—Kissmetrics requires manual event setup, so confirm your team can define and implement custom events without ...Read more
Kissmetrics pros and cons
Tracks customer behavior in detail and surfaces data to support decision-making.
Clean interface with easy navigation.
Customer support team is attentive and responsive.
Advanced metrics and reports for tracking and analyzing data.
Graphical outputs and visualization options are limited.
Some users find the platform complex, especially for small businesses.
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Showing 171-180 out of 220
AU
Anonymous User
09/21/15
"Kiss metrics is the only metrics service you need. "
What do you like best about Kissmetrics? The most difficult thing to do is to use identify the metrics you need. Then it's easy to configure and to use. The engage feature is also very useful as it helped us increase conversion by 750% on some pages. More over the team is super helpful and their webinar are amazing. Definely the best metrics product.
AU
Anonymous User
09/21/15
"Kiss metrics is the only metrics service you need. "
What do you like best about Kissmetrics? The most difficult thing to do is to use identify the metrics you need. Then it's easy to configure and to use. The engage feature is also very useful as it helped us increase conversion by 750% on some pages. More over the team is super helpful and their webinar are amazing. Definely the best metrics product.
AU
Anonymous User
09/18/15
"a reall"
What do you like best about Kissmetrics? Clear, easy to use and modern interface. A true winner here. The API to send events is easy to use.
BP
Braden P
09/18/15
"Important, accurate reporting"
What do you like best about Kissmetrics? We can have very precise, very accurate reporting thanks to the tracking we do with Kissmetrics. What do you dislike about Kissmetrics?
SM
Spencer M
09/18/15
"Kissmetrics is a core component of my daily workflow."
What do you like best about Kissmetrics? For a very reasonable price I am able to understand how my users are interacting with my product and diagnose various product issues. The cohort reports and fabulous and even better now that the team has added filters.
DV
Danny V
09/18/15
"KISSMetrics, easy to use, lots of good reporting"
What do you like best about Kissmetrics? Our organization uses Kissmetrics to track user events across our web application and then to create reports on usage. It is used primarily by the product owner and developers but it is also available to support and sales. It enables the organization to make data-driven decisions about actual usage on our web app.
AU
Anonymous User
09/18/15
"Perfect for funnels"
What do you like best about Kissmetrics? Kiss metrics is great for funnels, it's really their strong point. They also do a good job of keeping analysis defined to cohorts, which is a subtle but important point a lot of other tools miss.
PD
Paul D
09/18/15
"Great"
What do you like best about Kissmetrics? The live feed is really great. It allows me to quickly debug issues.
BJ
Brandon J
09/18/15
"Kissmetrics gives you the fine-grained analytics your company needs to stay ahead"
What do you like best about Kissmetrics? I like that I can simply put a ton of track calls in a single file and have it show up in the interface in literally seconds; Kissmetrics has awesome real-time tools.
AU
Anonymous User
09/18/15
"Great!"
What do you like best about Kissmetrics? It helps me create user reports for Cision's software What do you dislike about Kissmetrics?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].