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8.8

Spot Score

Kissmetrics - Web Analytics Software

Kissmetrics Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

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Showing 171-180 out of 220

SM

Sarah M

09/21/15

4 out of 5

"Cision KISSmetrics review"

What do you like best about Kissmetrics? Easy to use, good reports. I think the product works well for us. What do you dislike about Kissmetrics?

SM

Sarah M

09/21/15

4 out of 5

"Cision KISSmetrics review"

What do you like best about Kissmetrics? Easy to use, good reports. I think the product works well for us. What do you dislike about Kissmetrics?

BJ

Brandon J

09/18/15

5 out of 5

"Kissmetrics gives you the fine-grained analytics your company needs to stay ahead"

What do you like best about Kissmetrics? I like that I can simply put a ton of track calls in a single file and have it show up in the interface in literally seconds; Kissmetrics has awesome real-time tools.

MH

Mike H

09/18/15

5 out of 5

"Over 3 Years and IN LOVE with KISS Metrics!"

What do you like best about Kissmetrics? I love the raw data manipulation ability that KISS provides. Even if we have no clue what we will use the data for, we pass the properties into KISS for future use. Time and time again we have thought "oh thank God we passed that value in", because at some point KISS releases a new feature that makes data we passed invaluable! The metrics dashboard, power reports, funnel reports, ab test reports, (and the ability to then segment the reports by any ...

Read more

AU

Anonymous User

09/18/15

5 out of 5

"Great!"

What do you like best about Kissmetrics? It helps me create user reports for Cision's software What do you dislike about Kissmetrics?

BJ

Brandon J

09/18/15

5 out of 5

"Kissmetrics gives you the fine-grained analytics your company needs to stay ahead"

What do you like best about Kissmetrics? I like that I can simply put a ton of track calls in a single file and have it show up in the interface in literally seconds; Kissmetrics has awesome real-time tools.

MH

Mike H

09/18/15

5 out of 5

"Over 3 Years and IN LOVE with KISS Metrics!"

What do you like best about Kissmetrics? I love the raw data manipulation ability that KISS provides. Even if we have no clue what we will use the data for, we pass the properties into KISS for future use. Time and time again we have thought "oh thank God we passed that value in", because at some point KISS releases a new feature that makes data we passed invaluable! The metrics dashboard, power reports, funnel reports, ab test reports, (and the ability to then segment the reports by any ...

Read more

AU

Anonymous User

09/18/15

5 out of 5

"Great!"

What do you like best about Kissmetrics? It helps me create user reports for Cision's software What do you dislike about Kissmetrics?

BP

Braden P

09/18/15

4.5 out of 5

"Important, accurate reporting"

What do you like best about Kissmetrics? We can have very precise, very accurate reporting thanks to the tracking we do with Kissmetrics. What do you dislike about Kissmetrics?

SM

Spencer M

09/18/15

4.5 out of 5

"Kissmetrics is a core component of my daily workflow."

What do you like best about Kissmetrics? For a very reasonable price I am able to understand how my users are interacting with my product and diagnose various product issues. The cohort reports and fabulous and even better now that the team has added filters.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].