8.8
SpotScore
Kissmetrics Reviews in July 2026: User Ratings, Pros & Cons
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Kissmetrics Reviews & Ratings
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Spotsaas Editor’s POV
Kissmetrics tracks individual user journeys from first visit to conversion, which works well for SaaS and e-commerce teams focused on customer behavior analysis. Before shortlisting, verify that the platform's event tracking matches your data schema—Kissmetrics requires manual event setup, so confirm your team can define and implement custom events without ...Read more
Kissmetrics pros and cons
Tracks customer behavior in detail and surfaces data to support decision-making.
Clean interface with easy navigation.
Customer support team is attentive and responsive.
Advanced metrics and reports for tracking and analyzing data.
Graphical outputs and visualization options are limited.
Some users find the platform complex, especially for small businesses.
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Showing 161-170 out of 220
AB
Alex B
10/01/15
"Great Insights"
What do you like best about Kissmetrics? Having person-level insights into marketing ROI and behavior that can be tracked all the way back to an A/B test. What do you dislike about Kissmetrics?
AU
Anonymous User
10/01/15
"Kiss"
What do you like best about Kissmetrics? It had a lot of data and did a good job tracking specific customer and behavior flow What do you dislike about Kissmetrics?
AU
Anonymous User
10/01/15
"Kiss"
What do you like best about Kissmetrics? It had a lot of data and did a good job tracking specific customer and behavior flow What do you dislike about Kissmetrics?
BH
Brad H
10/01/15
"Insight Unlimited"
What do you like best about Kissmetrics? KISSmetrics' interface is clean, beautiful, and easy enough to navigate. With analytics platforms, there's always so much going on that you can hardly tell what you're looking at or how to find what you need. Take Google Analytics, for example. It's extremely powerful, but extremely hard to use for beginners and even intermediate beyond basic functionality.
MP
Mike P
09/22/15
"Strong product that provides great data"
What do you like best about Kissmetrics? The ability to track funnels and page performance for a site and product app What do you dislike about Kissmetrics?
GB
Gilles B
09/22/15
"Powerful and reliable"
What do you like best about Kissmetrics? What I like best about Kissmetrics is its reliability as an analytics tool. We mess with a lot of data that needs to be aliased between users, with a lot of properties and yet, when some other tools fail to do that, Kissmetrics manage to handle all of this very well. I usually go to Kissmetrics if I need the real numbers.
GB
Gilles B
09/22/15
"Powerful and reliable"
What do you like best about Kissmetrics? What I like best about Kissmetrics is its reliability as an analytics tool. We mess with a lot of data that needs to be aliased between users, with a lot of properties and yet, when some other tools fail to do that, Kissmetrics manage to handle all of this very well. I usually go to Kissmetrics if I need the real numbers.
MP
Mike P
09/22/15
"Strong product that provides great data"
What do you like best about Kissmetrics? The ability to track funnels and page performance for a site and product app What do you dislike about Kissmetrics?
SM
Sarah M
09/21/15
"Cision KISSmetrics review"
What do you like best about Kissmetrics? Easy to use, good reports. I think the product works well for us. What do you dislike about Kissmetrics?
SM
Sarah M
09/21/15
"Cision KISSmetrics review"
What do you like best about Kissmetrics? Easy to use, good reports. I think the product works well for us. What do you dislike about Kissmetrics?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].