8.8
SpotScore
Kissmetrics Reviews in July 2026: User Ratings, Pros & Cons
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Kissmetrics Reviews & Ratings
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Spotsaas Editor’s POV
Kissmetrics tracks individual user journeys from first visit to conversion, which works well for SaaS and e-commerce teams focused on customer behavior analysis. Before shortlisting, verify that the platform's event tracking matches your data schema—Kissmetrics requires manual event setup, so confirm your team can define and implement custom events without ...Read more
Kissmetrics pros and cons
Tracks customer behavior in detail and surfaces data to support decision-making.
Clean interface with easy navigation.
Customer support team is attentive and responsive.
Advanced metrics and reports for tracking and analyzing data.
Graphical outputs and visualization options are limited.
Some users find the platform complex, especially for small businesses.
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Showing 151-160 out of 220
А
Антон
10/11/15
"Good service for digital analytics"
What do you like best about Kissmetrics? Every day I use funnel and cohort reports in my job. This reports give me information about quality of traffic we use in our projects. Also I use Power repots to make data sets on my way, for example revenue power report with segmenting by utm_source, utm_campaign and utm_content.
AC
Allen C
10/07/15
"We are able to track anything we want to with it."
What do you like best about Kissmetrics? If you don't track you aren't managing it. We are able to track any activity that we want to improve. We have many activity based metrics that we track that impact the activation of trials and eventually sales.
DS
Denis S
10/02/15
"Easy to use!"
What do you like best about Kissmetrics? It was very easy to implement on our e-commerce. Anyone can do it, just read all the information the Kissmetrics has before tryng to do anything.
DS
Denis S
10/02/15
"Easy to use!"
What do you like best about Kissmetrics? It was very easy to implement on our e-commerce. Anyone can do it, just read all the information the Kissmetrics has before tryng to do anything.
AU
Anonymous User
10/02/15
"The perfect user-centric analytics tool"
What do you like best about Kissmetrics? Being able to follow path of individuals and easily set up specific events. I like to create new funnels and analyze how modifications we implement impact conversions
TG
Teddy G
10/02/15
"Couldn't build funnels without KissMetrics"
What do you like best about Kissmetrics? I love the dashboards and funnel reports and the fact that we can name event's what ever we want. What do you dislike about Kissmetrics?
AU
Anonymous User
10/02/15
"The perfect user-centric analytics tool"
What do you like best about Kissmetrics? Being able to follow path of individuals and easily set up specific events. I like to create new funnels and analyze how modifications we implement impact conversions
DG
Donovan G
10/02/15
"A great alternative to Google Analytics"
What do you like best about Kissmetrics? We love the metrics dashboard and the ability to quickly see essential stats. What do you dislike about Kissmetrics?
TG
Teddy G
10/02/15
"Couldn't build funnels without KissMetrics"
What do you like best about Kissmetrics? I love the dashboards and funnel reports and the fact that we can name event's what ever we want. What do you dislike about Kissmetrics?
AB
Alex B
10/01/15
"Great Insights"
What do you like best about Kissmetrics? Having person-level insights into marketing ROI and behavior that can be tracked all the way back to an A/B test. What do you dislike about Kissmetrics?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].