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8.8

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Kissmetrics - Web Analytics Software

Kissmetrics Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

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Showing 141-150 out of 220

JW

Joseph W

03/09/16

5 out of 5

"We use KISSmetrics daily"

What do you like best about Kissmetrics? KISSmetrics is incredibly fast at queries most the time and does a great job at maintaining data on a large number of users in a fairly easily accessed way with a great variety of reports to view your data.

JW

Joseph W

03/09/16

5 out of 5

"We use KISSmetrics daily"

What do you like best about Kissmetrics? KISSmetrics is incredibly fast at queries most the time and does a great job at maintaining data on a large number of users in a fairly easily accessed way with a great variety of reports to view your data.

AU

Anonymous User

03/09/16

4.5 out of 5

"KissMetrics - Above & Beyond"

What do you like best about Kissmetrics? The service they provide is outstanding! They are willing to continuously go out of their way and help the client fully understand the platform. Some of the advanced reporting they have built for me too which I could not have done without them. Very helpful!

AU

Anonymous User

03/04/16

5 out of 5

"User base metrics"

What do you like best about Kissmetrics? Easy of implementation, funnel and cohort visualisation. What do you dislike about Kissmetrics?

AU

Anonymous User

03/04/16

5 out of 5

"User base metrics"

What do you like best about Kissmetrics? Easy of implementation, funnel and cohort visualisation. What do you dislike about Kissmetrics?

AU

Anonymous User

03/04/16

4.5 out of 5

"KISSmetrics is very helpful. "

What do you like best about Kissmetrics? The ease of tracking and how easy it is to generate a report. What do you dislike about Kissmetrics?

AU

Anonymous User

03/04/16

2.5 out of 5

"Analytics viewer"

What do you like best about Kissmetrics? Clean interface, easy to read and find reports. What do you dislike about Kissmetrics?

AU

Anonymous User

03/04/16

2.5 out of 5

"Analytics viewer"

What do you like best about Kissmetrics? Clean interface, easy to read and find reports. What do you dislike about Kissmetrics?

JR

Joseph R

01/14/16

3.5 out of 5

"Powerful Tool with Helpful Insights"

What do you like best about Kissmetrics? We signed up and used their free trial. During the trial I was able to see what a powerful tool this could be for someone looking to find holes in their funnel. The interface in the backend is gorgeous and easy to navigate and the reporting is amazing. I loved how specific you could get, we were actually able to track our users down to an individual user to see what event the triggered or what device they were using. This sort of information is ...

Read more

JR

Joseph R

01/14/16

3.5 out of 5

"Powerful Tool with Helpful Insights"

What do you like best about Kissmetrics? We signed up and used their free trial. During the trial I was able to see what a powerful tool this could be for someone looking to find holes in their funnel. The interface in the backend is gorgeous and easy to navigate and the reporting is amazing. I loved how specific you could get, we were actually able to track our users down to an individual user to see what event the triggered or what device they were using. This sort of information is ...

Read more