spotsaas-logo
Get Listed

8.8

Spot Score

Kissmetrics - Web Analytics Software

Kissmetrics Reviews in May 2025: User Ratings, Pros & Cons

Unlock insights and drive growth with Kissmetrics.

4.2

Add to compare

Kissmetrics offers custom pricing plan

Request a Quote

Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 131-140 out of 220

AU

Anonymous User

07/25/16

4 out of 5

"Product Manager"

What do you like best about Kissmetrics? Much easier than SQL... Once you understand how to use the software you can do complex calculations at a fast pace.

NJ

Nick J

07/06/16

4 out of 5

"Valuable for ALL ecommerce sites"

What do you like best about Kissmetrics? KISSmetrics is the ultimate way for digital marketers to track their progress. Often other tools don't dive in depth on how campaigns are working, or not. With KISSmetrics marketers can easily show clients or team members how campaigns have impacted the business.

NJ

Nick J

07/06/16

4 out of 5

"Valuable for ALL ecommerce sites"

What do you like best about Kissmetrics? KISSmetrics is the ultimate way for digital marketers to track their progress. Often other tools don't dive in depth on how campaigns are working, or not. With KISSmetrics marketers can easily show clients or team members how campaigns have impacted the business.

AU

Anonymous User

06/08/16

4.5 out of 5

"Love the ease-of-use"

What do you like best about Kissmetrics? Kissmetrics makes it really easy to analyze the data. I love that they send email summary reports so you can keep track of things without having to log in daily. You can never have too much data - and Kissmetrics does so in a way that even a beginner can understand.

BR

Ben R

03/29/16

4 out of 5

"A few killer features and nice UI"

What do you like best about Kissmetrics? The funnel reports are easy to build and provide a tonne of value. Also the 'user path' reports are awesome but locked to pro users only. It's very easy to set up, especially if using Segment.io or similar service.

BR

Ben R

03/29/16

4 out of 5

"A few killer features and nice UI"

What do you like best about Kissmetrics? The funnel reports are easy to build and provide a tonne of value. Also the 'user path' reports are awesome but locked to pro users only. It's very easy to set up, especially if using Segment.io or similar service.

DC

Dave C

03/15/16

4 out of 5

"Using Kissmetrics to understand individual site visitor behaviours"

What do you like best about Kissmetrics? We use Kissmetrics to understand how individual visitors interact with the learning resources on our site to help them build digital marketing strategies. Through knowing how individuals interact we can use the API to integrate with our Marketing Automation system to score leads and follow-up with email or phone conversatons.

DC

Dave C

03/15/16

4 out of 5

"Using Kissmetrics to understand individual site visitor behaviours"

What do you like best about Kissmetrics? We use Kissmetrics to understand how individual visitors interact with the learning resources on our site to help them build digital marketing strategies. Through knowing how individuals interact we can use the API to integrate with our Marketing Automation system to score leads and follow-up with email or phone conversatons.

JG

Jay G

03/10/16

4.5 out of 5

"Great event-based analytics tool for SaaS companies"

What do you like best about Kissmetrics? Cohort reports are very useful. Segment integration is very convenient. What do you dislike about Kissmetrics?

BW

Brandon W

03/10/16

4.5 out of 5

"Saves us a lot of costly mistakes by providing relevant customer behavior data we can act on"

What do you like best about Kissmetrics? Extremely easy to slice and dice the data. It's amazing that we survived without a powerful tool like KM to track user behavior throughout the entire web and buying cycle of our product.