spotsaas-logo
Get Listed

8.8

Spot Score

Kissmetrics - Web Analytics Software

Kissmetrics Reviews in May 2025: User Ratings, Pros & Cons

Unlock insights and drive growth with Kissmetrics.

4.2

Add to compare

Kissmetrics offers custom pricing plan

Request a Quote

Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 111-120 out of 220

SH

Stephen H

09/20/17

3.5 out of 5

"Great analytics platform for end to end insights"

What do you like best about Kissmetrics? The quick ability to segment populations and reports based on the properties you need. What do you dislike about Kissmetrics?

AU

Anonymous User

09/20/17

3.5 out of 5

"Great"

What do you like best about Kissmetrics? I like that Kissmetrics has so many customizable options. The support is also amazing! Patrick was very responsive and helpful.

TA

Tamara A

09/20/17

3.5 out of 5

"perspective from an engineer"

What do you like best about Kissmetrics? easy API, easy to add data, live feature is awesome What do you dislike about Kissmetrics?

SH

Stephen H

09/20/17

3.5 out of 5

"Great analytics platform for end to end insights"

What do you like best about Kissmetrics? The quick ability to segment populations and reports based on the properties you need. What do you dislike about Kissmetrics?

AU

Anonymous User

09/20/17

3.5 out of 5

"Great"

What do you like best about Kissmetrics? I like that Kissmetrics has so many customizable options. The support is also amazing! Patrick was very responsive and helpful.

AU

Anonymous User

09/20/17

3 out of 5

"New User's Perspective on Kissmetrics"

What do you like best about Kissmetrics? The new interface is welcoming. I can pull most of the reports I need with little fuss. I feel that my company's information is the bulkiest part of the experience.

AU

Anonymous User

09/20/17

2.5 out of 5

"Great tool, but maybe outdated"

What do you like best about Kissmetrics? The fact that you can follow a customer's journey step by step is wonderful. It really helped us understand how affiliate marketing fits into our customer journey. With Kissmetrics we were able to see that people instead of using affiliates as a source to find Apt2B used it to google for coupon codes while they were already checking out. Therefore, we were paying the affiliates money for nothing.

AU

Anonymous User

09/20/17

2.5 out of 5

"Works well for basic SaaS use cases, but inflexible for more complex businesses/analyses"

What do you like best about Kissmetrics? Common growth marketing reports like funnels and cohort reports work well out-of-the box and are fast and easy to create. The platform is good for users with an intermediate level of comfort with data who want to begin looking at growth marketing metrics but don't yet have the data skills to build these reports themselves.

AU

Anonymous User

09/20/17

2.5 out of 5

"Great tool, but maybe outdated"

What do you like best about Kissmetrics? The fact that you can follow a customer's journey step by step is wonderful. It really helped us understand how affiliate marketing fits into our customer journey. With Kissmetrics we were able to see that people instead of using affiliates as a source to find Apt2B used it to google for coupon codes while they were already checking out. Therefore, we were paying the affiliates money for nothing.

AU

Anonymous User

09/20/17

2.5 out of 5

"Works well for basic SaaS use cases, but inflexible for more complex businesses/analyses"

What do you like best about Kissmetrics? Common growth marketing reports like funnels and cohort reports work well out-of-the box and are fast and easy to create. The platform is good for users with an intermediate level of comfort with data who want to begin looking at growth marketing metrics but don't yet have the data skills to build these reports themselves.