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8.8

Spot Score

Kissmetrics - Web Analytics Software

Kissmetrics Reviews in May 2025: User Ratings, Pros & Cons

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4.2

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Kissmetrics Reviews & Ratings

4.2

Very Good

Based on 284 ratings & 220 reviews

Rating Distribution

Excellent

(112)

Very Good

(84)

Good

(24)

Poor

(0)

Terible

(0)

Expert's Review

Kissmetrics has proven to be an invaluable tool for organizations looking to gain deep insights into customer behavior and data analytics. Users appreciate its ability to track individual user interactions, providing a comprehensive view from first visit to conversion. The platform's robust analytics and visualization options enable informed decision-making based ...Read more

Kissmetrics pros and cons

  • Provides detailed analytics and insights on customer behavior, helping in decision-making.

  • User-friendly interface with easy navigation and intuitive features.

  • Excellent customer support that is attentive and responsive to user needs.

  • Offers advanced metrics and reports for tracking and analyzing data effectively.

  • Graphical outputs and visualization options are limited.

  • Some users find the platform complex and intricate, especially for small businesses.

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Showing 101-110 out of 220

GL

Grégory L

09/20/17

4.5 out of 5

"Compréhensive and easy to use"

What do you like best about Kissmetrics? The app is flexible enough to fit almost all needs. What do you dislike about Kissmetrics?

AU

Anonymous User

09/20/17

4.5 out of 5

"We use Kissmetrics to track usage on our site"

What do you like best about Kissmetrics? It's so easy and user friendly to go through and breakout segments to look at What do you dislike about Kissmetrics?

DP

Dylan P

09/20/17

4.5 out of 5

"Awesome funnel and activity and filtering reports"

What do you like best about Kissmetrics? The best feature is the funnel report because it helps point out areas of improvement What do you dislike about Kissmetrics?

DF

Dave F

09/20/17

4.5 out of 5

"Great insights, long on-boarding, but worth the effort"

What do you like best about Kissmetrics? The Funnel & Activity reports are by far the most useful. The Metrics feature is useful in its simplicity. I've also come to rely on People Search when troubleshooting non-related business issues.

LL

Lindsey L

09/20/17

4.5 out of 5

"Great Software!"

What do you like best about Kissmetrics? The ease in which you can create metric reports. What do you dislike about Kissmetrics?

AU

Anonymous User

09/20/17

4 out of 5

"Great Analytics"

What do you like best about Kissmetrics? Funnell Reports are great for seeing the user flow. Customer support is exception with Live support available What do you dislike about Kissmetrics?

AU

Anonymous User

09/20/17

4 out of 5

"Kissmetrics Funnel analytics experience"

What do you like best about Kissmetrics? Easy integration with Web, Funnel reports, Live feed, Popular path analysis to increase revenue. What do you dislike about Kissmetrics?

SC

Santiago C

09/20/17

4 out of 5

"Great for analyzing user behavior on your website/app"

What do you like best about Kissmetrics? The two main things why I recommend Kissmetrics are: 1. How easily you can change from first touch to last touch attribution. It has never been so easy to discover the origin of a visit versus assisted conversions.

AU

Anonymous User

09/20/17

4 out of 5

"Helpful for product development"

What do you like best about Kissmetrics? I love Kissmetrics flexibility with our metrics needs. What do you dislike about Kissmetrics?

TA

Tamara A

09/20/17

3.5 out of 5

"perspective from an engineer"

What do you like best about Kissmetrics? easy API, easy to add data, live feature is awesome What do you dislike about Kissmetrics?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].