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Kindful - New SaaS Software

Kindful Reviews in June 2026: User Ratings, Pros & Cons

Empowering nonprofits to reach their fundraising goals.

4.4

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Kindful Reviews & Ratings

4.4

Very Good

Based on 398 ratings & 450 reviews

Rating Distribution

Excellent

(279)

Very Good

(137)

Good

(22)

Poor

(6)

Terible

(6)

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Showing 301-310 out of 450

LD

Lisa Drake

07/10/19

5 out of 5

We received customized service due to our...

Our initial transfer of data was rocky but the Kindful team did all they could to help us make the transition as smooth as possible. We received customized service due to our own particular problems and it was very appreciated. Lots of back and forth with the customer service people and now, a year and a half later, we rarely, if ever need help. So pleased with our decision!

M

Megan

07/10/19

5 out of 5

Easy to use, manages donors with ease!

Easy to use, great customer service!

TO

Tara Owens

07/10/19

5 out of 5

We love Kindful!

We love Kindful! Kindful is the best and most intuitive donor management software we've ever used. As a small non-profit, it's helping us scale and grow in ways that are sustainable and good.

P

Paul

07/10/19

4 out of 5

Thank you for you work and support.

Date of experience: July 11, 2019

E

Erica

07/10/19

4 out of 5

Awesome software for organizing donor…

Awesome software for organizing donor data. We appreciate all the integrations. I do wish it was more intuitive to create different lists, and that there was more on-demand training available after you purchase though.

C

Caroline

07/10/19

4 out of 5

Kindful is easy to use and has made…

Kindful is easy to use and has made improvements since we started using in 2016. However, certain improvements that have been introduced this year are paid and beyond our budget to incorporate.

P

Pam

07/10/19

4 out of 5

The information is easily accessible

Kindful makes the information easily accessible! There are some aspects of the platform that are restrictive/undeveloped, but the team is very responsive to feedback.

B

Betsy

07/10/19

4 out of 5

Great tool when training is done and problems receive adequate support.

This is a great CRM that can be tailored to fit the needs of most any nonprofit. The difficulties lie in trouble shooting and initial training. Customer reps rely on printed help menus and often don't assume they have been read by the user. Complicated problems are referred to the "engineers" and often take weeks to be addressed completely. Since one can never discuss a problem with the engineers, there is a significant barrier to complete communication resulting in incomplete resolution of ...

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C

Carol

07/10/19

4 out of 5

In general

In general, Kindful is a great tool for our organization, easy to use.

S

Sydnie

07/10/19

4 out of 5

A very helpful service!

Date of experience: July 11, 2019

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].