Kindful Reviews in June 2026: User Ratings, Pros & Cons

Great way to keep track of our donors…

Great way to keep track of our donors information and donations. Easy to use. When I call with questions, the support staff is very helpful.

Support is vey quick & extremely…

Support is vey quick & extremely helpful and knowledgeable! Their software is very intuitive and easy to work with

Exceeded Expectations

Kindful has proved to be an excellent donor management system for our small School. It is easy to learn and intuitive so that even volunteers can pick up on it quickly. Customer support has been excellent with my many many questions.

Kindful is a game changer for me

Kindful is a game changer for me. I came from a large nonprofit with 50+ employees and a clunky old CRM that took 5 of us to figure out how to pull data and reports! Now I’m with a small nonprofit and am the only stateside employee. Kindful is so user friendly I can pull my data quickly and efficiently. If I have have trouble or need a quick solution, I have someone from Kindful on the phone or email within the day. My organization is able to do more than we ever thought possible because of ...

Kindful is Amazing!

Kindful is an amazing tool that is constantly being updated and improved. It has been a great addition for our organization that helps us manage donations and stay on top of donor communications. I highly recommend Kindful.

I just find it so very difficult to…

I just find it so very difficult to find the reports I want and how to print them. I have a set report to come to me on Monday's, but 1 week it will come in a spreadsheet, the next time it just might be a document. Sometimes it is unreadable as the information is all on top of each other. I also find it difficult to add in new categories.

Easy to create campaigns

While it's easy to create campaigns, I wish some of the elements were kept in memory (images, thank you messages, prompts). This would make it easier when completing multiple campaigns using very similar content.

It's a straight forward

It's a straight forward, easy to use donor database. It's reporting tools might not be the robust but it would be perfect for a lot of small to mid-tier nonprofit organizations. At our organization, it's particularly great because it allows multiple users to do data entry without much training.

Great way to keep track of our donors…

Great way to keep track of our donors information and donations. Easy to use. When I call with questions, the support staff is very helpful.

Awesome support!

The support we receive from Kindful has been excellent...they are always ready to patiently answer any question and solve any difficulty. Thanks, Kindful!