Kindful Reviews in June 2026: User Ratings, Pros & Cons

Overall a great system that helped us…

Overall a great system that helped us get from spreadsheets offline to a full blown way to keep in touch with our all of our donors and supporters.

Kindful is a great platform!

Kindful is a great platform for us to track donors, keep up with trends in giving, and research new tools that we can use to be more effective. We use it daily to make sure we are keeping up with our supporters and its interface is easy and navigable for the entire staff.

Growing with Kindful

Having used Kindful for almost one year, we have experienced greater visibility of fundraising efforts and contact with donors/partners. Additionally, the integrations with other key software has made Kindful my one stop shop for health of our organization.

Kindful is dynamic, yet easy to use

I've really loved how easy Kindful has made running our online donations. Before it was just a hectic mess of spreadsheets emailed back and forth and now our whole team can be on the same page. The program gives us enough flexibility to build what we need but it is user-friendly enough that all members of our team - despite varying tech capability - can all manage and use the program.

Great program for a small non-profit

Great program for a small non-profit. Customer support has been great and the ease of navigating the program is wonderful

Kindful is amazing and has helped our…

Kindful is amazing and has helped our team become more efficient and effective. We also feel like it is a much more personable CRM and donor management tool. We changed recently changed systems and they have been very supportive in our transition to ensure we've been successful.

Not as good as what we were told/sold!

We purchased Kindful one year ago and I knew this was going to be the answer to our problems. Our salesperson did an excellent job of selling but unfortunately that is where it has ended. It is not user-friendly. It does not work well with Quickbooks. It is not an easy transition or download from an existing product. It is not report friendly. I would actually give it a lower rating except everyone has been so "Kind". The helpdesk is better than average. This transition has been a ...

I absolutely love the Kindful platform

I absolutely love the Kindful platform. More than that, I'm always impressed with the customer service support and how they continually strive to improve functionality!

Kindful has been great!

I love working with Kindful. I don't think we have even tapped the full potential it has with all of it's features. The customer service team is very responsive and helpful. We have had issues with communication between Quickbooks online and kindful as well as with Stripe. But all would be fine if you make sure to stay on top of the tasks you need to do in order to transfer the information correctly.

I really like working with Kindful

I really like working with Kindful. For the most part it is easy to figurer out and use. I have had trouble using some of the integration when we sell tickets is the only problem that has occurred for me. The costumer service is helpful and easy to work with.