Kindful Reviews in June 2026: User Ratings, Pros & Cons

"Great customer support through Kindful"

What do you like best? Kindful has been very hands on and available to walk us through the set up process. At the beginning of the process, we described the end state we were working toward. With other softwares, we've found the sales team to overpromise and underdeliver. However, we've been really happy with the way Kindful is meeting our needs and helping us take donor management and software to the next level!

"So easy to learn and use. Such great customer service."

What do you like best? The program is largely intuitive and tech support is always responsive when you might hit a glitch.

"Very complete DMS, great for small nonprofits. Customer Service is really helpful, prompt responses"

What do you like best? Reasonably priced for nonprofit, great support What do you dislike?

"Kindful support is amazing!"

What do you like best? Kindful has a wonderful support team-- being able to pick up the phone, call with a question, speak with someone directly who can answer it, and resolve issues incredibly quickly has been a facet appreciated by everyone on our team. We all rave about how much we love their friendly, quick assistance-- it makes troubleshooting so much easier. The ease and speed at which their support system is set up has made us very happy that we migrated to Kindful last year.

"Consolidated our donor management efforts"

What do you like best? Kindful has an attractive interface and consolidated all of our donor management efforts into one place. No more spreadsheets!

"Super clean and simplified, good for all experience levels"

What do you like best? Kindful is very easy to learn and pick up on quickly, my other intern picked it up in about a week or so. It makes it easy to get the information I need and gives me plenty of options to do so.

"Easy to import and use our data immediately"

What do you like best? The ease of using kindful when importing data What do you dislike?

"Try it. "

What do you like best? Easy search. Groups. Profile. Did two mailing with min help. What do you dislike?

"Great platform for a great value"

What do you like best? Kindful is easy to use. No need to use up your time with technical assistance. Reliable, fast and secure.

"Incredible advancement since migrating to Kindful"

What do you like best? The ease of Kindful. I can look up all the necessary information about a donor in just seconds. We did not previously use a CRM and this has been life-changing in the amount of time it takes to pull reports. The integration with Classy was imperative for us to effectively work. Anyone looking for a CRM that already uses Classy, I highly recommend this integration.