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Kindful - New SaaS Software

Kindful Reviews in August 2026: User Ratings, Pros & Cons

Empowering nonprofits to reach their fundraising goals.

4.4

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Kindful Reviews & Ratings

4.4

Very Good

Based on 398 ratings & 450 reviews

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Rating Distribution

Excellent

(279)

Very Good

(137)

Good

(22)

Poor

(6)

Terrible

(6)

Kindful pros and cons

  • Reviewers consistently praise the responsive, knowledgeable customer support team that resolves issues quickly via chat or email.

  • The platform is described as simple, intuitive, and easy to use, with a clean uncluttered design.

  • The dashboard gives a clear high-level overview of recent transactions and giving, with a handy search bar for donor records.

  • Nonprofits value the customizable donor fields, custom views, and reporting tools tailored to their needs.

  • Several reviewers note Kindful works best for nonprofits and may feel limited for other organization types.

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Showing 101-110 out of 450

AM

Aida M

05/26/20

5 out of 5

"Great services"

What do you like best? Easy to be reached , providing the best services needed for a small non-profit like ours.

AI

Administrator in Non-Profit Organization Management

05/26/20

5 out of 5

"best support"

What do you like best? The quick response to support questions and the ease of reports .

AI

Administrator in Non-Profit Organization Management

05/26/20

5 out of 5

"Organization that we needed early in our growth."

What do you like best? As a newer non profit, we needed a CRM. There are very large, flexible platforms out there, but we needed something to help us along in our niche of beginning fundraising and constituent relations. Kindful got us going very quickly.

RJ

Rand J

05/26/20

5 out of 5

"Best one I've found"

What do you like best? The user-friendly interface coupled with the customer service keep me sharing this platform with other companies.

UI

User in Non-Profit Organization Management

05/26/20

5 out of 5

"Ease of use and efficiency"

What do you like best? Kindful is very easy to use and user friendly. I appreciate how Kindful listens to our needs and requests, and implements updates to assist us in our functions as a nonprofit.

AI

Administrator in Non-Profit Organization Management

05/26/20

5 out of 5

"Organization that we needed early in our growth."

What do you like best? As a newer non profit, we needed a CRM. There are very large, flexible platforms out there, but we needed something to help us along in our niche of beginning fundraising and constituent relations. Kindful got us going very quickly.

AI

Administrator in Non-Profit Organization Management

05/26/20

5 out of 5

"best support"

What do you like best? The quick response to support questions and the ease of reports .

UI

User in Non-Profit Organization Management

05/26/20

5 out of 5

"Ease of use and efficiency"

What do you like best? Kindful is very easy to use and user friendly. I appreciate how Kindful listens to our needs and requests, and implements updates to assist us in our functions as a nonprofit.

AI

Administrator in Non-Profit Organization Management

05/26/20

4.5 out of 5

"Reliable and Quick responding customer service"

What do you like best? Response to queries about the software is friendly, and quick with follow up. The company continuously improves their software and increases the number of connections to complementary software applications in the marketplace. Our small nonprofit, for example, uses MailChimp and Eventbright, which have links with Kindful. Our nonprofit has been using Kindful for the last six years and I’m still finding new ways to use the features.

RJ

Rand J

05/26/20

5 out of 5

"Best one I've found"

What do you like best? The user-friendly interface coupled with the customer service keep me sharing this platform with other companies.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].