9.6
SpotScore
Keap Reviews in August 2026: User Ratings, Pros & Cons
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Keap Reviews & Ratings
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Spotsaas Editor’s POV
Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its all-in-one approach, combining sales pipelines, marketing automation, and customer management tools in a single, streamlined platform. For many users, Keap has become the ...Read more
Keap pros and cons
Combines CRM, marketing, and automation in one platform for small businesses.
Customer service is responsive and resolves issues quickly.
Guided experience and training resources help users get up to speed.
Automates email campaigns, appointment scheduling, and lead follow-ups.
Landing page builder and calendar task linking have limited functionality.
Higher cost than some competitors; adding users and certain integrations incur extra charges.
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Showing 181-190 out of 208
RD
Reed Davis
03/10/20
Keap is the best program
Keap is the best program. Its very robust and can do just about anything you ask it to. Hire a professional to get you up and running, then you'll be able to maintain it yourself. My team of 20 people and I use Keap every day to do a varitey of tasks. We could not live or conduct our online training business without it!
RP
Rebeca Pareyon
03/10/20
Amazing
The agent who took care of my call was AMAZING. She did way more for me and I was super grateful for that!
JC
Jim Collier
03/03/20
Very disappointing
Very disappointing. In all honesty, I did very little with the platform. I signed up for a year with the caveat that the contract cannot auto-renew. I always stipulate that in all agreements. Some time into the service, I emailed and called to cancel my service. Eventually, I was called and told it would cost more money to cancel than to just let the agreement expire. I said no worries. Just don’t renew the agreement. Several months after the expiration, I was called and informed my debit ...
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NB
Neil Buzick
02/28/20
Best customer service I’ve ever…
Best customer service I’ve ever experienced.
JD
Jacqueline Dolan
02/28/20
Time saver
It’s changed my business and freed up a lot of time to work at my business
MC
Maureen Chirco
02/28/20
It is an amazing program that fulfills…
It is an amazing program that fulfills all my business needs! Their training and support are awesome!
JM
Jenny Morrow
02/28/20
Take your business to the next level with Keap - it's worth the money!
Best automation, tracking and software application that exists that will take your company to the next level! I started with Infusionsoft by Keap three years ago as a start up company and the Keap application has helped me reach new clients and seal the deal in a way I didn't even know was possible. I even got my husband to believe in the application, he now uses it for his construction company and it's helping him and his team on many levels! I highly recommend Keap, it's worth the money!
AT
Ashton Tate
02/28/20
Very good software and great customer…
Very good software and great customer support
MH
Mike Hamilton
02/27/20
The customer support at Keap for it's…
I am amending my review of Keap technical support for their software platform Infusionsoft. Since I wrote the review, Keap reached out to me directly, assigned a support manager to my case and, ultimately, solved the problems. The manager assigned to the case was dedicated to understanding my objectives and to identifying the issues that were causing the problems. Once he was sure he understood the problem, he brought in the right personnel to solve the situation. The first part of that ...
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OO
Orlando Outlaw
02/27/20
Looking Forward to Continued Update's…
Looking Forward to Continued Update's and Growing My Brand Thanks,Orlando
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].