9.6
Spot Score
Keap Reviews in June 2026: User Ratings, Pros & Cons
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Keap Reviews & Ratings
Spotsaas Editor’s POV
Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its all-in-one approach, combining sales pipelines, marketing automation, and customer management tools in a single, streamlined platform. For many users, Keap has become the ...Read more
Keap pros and cons
Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.
Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.
Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.
Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.
Limited options and functionality in specific features, like the landing page builder and calendar task linking.
Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.
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Showing 161-170 out of 208
M
Melanie
05/30/20
High-pressure sales at a seminar where…
High-pressure sales at a seminar where everyone was hipped on how easy it would be to build a fast business. I purchased the software $99 a month annual contract. I was still working at corporation that would own my intellectual property if I launched. I tried three times to cancel but had to pay $1188 for something I never used. I asked to cancel end of the contract. Never happened it was hard to cancel (high pressure) finally canceled. I got charged another month while unemployed due to ...
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T
Tonya
05/28/20
I love the ease of use and knowledgable…
I love the ease of use and knowledgable support team
KK
Kris Keller
05/26/20
Thank you Keap
Thank you Keap - it was an awesome experience working with Cameron!
B
Barbara
05/19/20
Keap put an end to dead-end solutions
The product does everything I need and so much more I'll be growing into it for a long time. The best part of using Keap is the tech support. I have received extraordinary training and support. Every prior solution I have spent tons of time and money on has been a dead-end. Finally, with Keap, my e-marketing is gaining momentum.
RR
Robert Rusu
05/19/20
This is the only SaaS service that I've…
This is the only SaaS service that I've felt the need to review as a developer since i've been working for over 10 years.Your API is a piece of junk, I've integrated other services without any problems and stress, and yet with yours I'm wasting hours upon hours to understand why issues come up.I've integrated Active Campaign, Drip, Klick-Tipp, Intercom & many others in a few hours, and with InfusionSoft / Keap I've wasted days & still doing it.This product is not suitable for any business ...
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CG
Chris Geurden
05/12/20
The product was not compatible with a…
The product was not compatible with a simple algorithm of replying to emails immediately with out purchasing additional software from a 3rd party vendor. This request could have been simply done with an away from office notification instead of costing $1,000/ yr. Insult to injury a $300 cancellation fee. Crap product that can be done through Google for free. Don't waste your time or money.Beware of reviews that could be pumped up by the vendor.
MW
Michael Wolff
05/11/20
I have been working with…
I have been working with InfusionSoft/Keap for many years. It is a cornerstone and bedrock of my work. I don't know how I could work without it.Right now I have been having business challenges as I restructure my offering in the light of market changes. During this period, Keap has been amazingly understanding, supportive, and helpful. I have deep, deep gratitude for all their help and support.Thank you! Thank you! Thank you!
SM
Steve Messineo
05/11/20
Keap is a great product that I have…
Keap is a great product that I have been using for years. I highly recommend it to all business owners looking to automate and streamline their marketing and sales processes.
R
Ramon
05/10/20
Love Keap. Feature rich and great support!
Love Keap. It's feature rich and the support is awesome.
AW
A.M. Williams
05/07/20
She was amazing and patient
She was amazing and patient. That was HUGE for me!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].