9.6
Spot Score
Keap Reviews in June 2026: User Ratings, Pros & Cons
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Keap Reviews & Ratings
Spotsaas Editor’s POV
Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its all-in-one approach, combining sales pipelines, marketing automation, and customer management tools in a single, streamlined platform. For many users, Keap has become the ...Read more
Keap pros and cons
Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.
Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.
Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.
Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.
Limited options and functionality in specific features, like the landing page builder and calendar task linking.
Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.
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Showing 91-100 out of 208
DD
David Dubin
12/09/20
I like using Keap
I like using Keap. It provides some great automation features combined with a CRM that I haven't seen else where. I was picking between Keap and Mail Chimp, and I chose Keap because they are so helpful. It seemed like Mail Chimp would do whatever it could to not talk to me on the phone. It's been less than a month, but so far I've been really pleased with my experience.
J
Julie
12/09/20
Great CRM
Great CRM! Great service and technical assistance.
DS
Dell S.
12/09/20
The support we have received from the Keap Technical Support Team has been Awesome!
The support we have received from the Keap Support Team has been awesome. I really mean it! The phone has always been answered with a minimum of delay. The advice has always been given patiently and politely conveying the genuine desire to help. I wish more companies provided this level of support for their customers.
A
Alexander
12/09/20
The best phone support of any tech…
The best phone support of any tech product I ever had
SS
Shoan Snoday
12/09/20
Keap is the best CRM and Email…
Keap is the best CRM and Email Autoresponder software on the market. It is literally the Ferrari in the marketplace.There is no other software that even comes close. It's closest competitor has 25 employees, Keap has 600 employees. You will not find better support or partnership than you find with Keap.
A
Adam
12/09/20
Love Keap Pro
Love Keap Pro! I can text out of the app or the login on my browser. It runs most of my business and automates me so I don't waste time. the software saves me hours ever week.
SS
Scott Stroud
12/08/20
Keap just keeps getting better
Keap (formerly Infusionsoft) is company that is obviously dedicated to continual improvement. Every day it seems their CRM and Marketing Automation platform becomes more powerful, more intuitive and easier to use. I literally could not run my business without this integral tool.
L
Leah
12/03/20
The good support reps are fantastic and…
The good support reps are fantastic and support is mostly friendly and helpful but the range of experience varies a lot resulting in misinformation and wrong set up on campaigns. On complex issues I usually have to call in twice because the first person can't resolve it, or acts like they do and later I find out they were wrong.Software is complex, integrations even more so and its not that I mind the varying degree of knowledge its the time it takes to get issues resolved for our clients ...
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PD
Peter Driscoll
12/03/20
These guys are great!
I have found the technical staff at Keap are the best I have ever encountered.I am a novice at this stuff but the good humor and technical expertise they have makes this process so much easier.
H
Heather
12/03/20
Keap has helped my business immensely!
I have been using Keap for over 12 years and it has helped my business as well as mu clients businesses in ways that I never imagined. Being able to automate my sales and marketing as well as my internal processes has been invaluable. It has helped me increase my revenues and given me back a lot of my valuable time. I can't recommend them highly enough.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].