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8.9

Spot Score

Kashflow

Kashflow Reviews in May 2025: User Ratings, Pros & Cons

Efficient and intuitive accounting for small businesses.

3.3

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Kashflow Reviews & Ratings

3.3

Good

Based on 175 ratings & 109 reviews

Rating Distribution

Excellent

(21)

Very Good

(8)

Good

(1)

Poor

(4)

Terible

(75)

Expert's Review

KashFlow offers a highly accessible and user-friendly platform tailored for small businesses and non-accountants seeking to streamline their accounting and bookkeeping processes. Many users praise its straightforward interface, affordability, and useful features like recurring invoicing, expense tracking, and seamless end-of-year tax reporting. Integrations with ...Read more

Kashflow pros and cons

  • Simplifies financial processes like bookkeeping, payroll, and tax calculations, making it accessible even for small businesses or non-accountants.

  • Affordable pricing for basic functions, with options for invoicing, recurring payments, and integration with PayPal.

  • Allows for remote access across devices, including desktop, tablets, and phones, albeit with limitations.

  • Efficient in storing data and generating standard reports, such as tax returns and client profitability.

  • Overwhelming and poor customer service often described as slow, unhelpful, or non-responsive, especially post-IRIS acquisition.

  • Subpar mobile app functionality, lacking key features, unintuitive navigation, and prone to crashing.

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Showing 41-50 out of 109

PH

Phil H

10/09/19

4 out of 5

Good in parts

Easy to use but not as functional perhaps as Xero

GR

Gina Roberts

10/08/19

1 out of 5

Kashflow user since they began but .......

Have been using Kashflow for over ten years now, pretty much from when they started and have found it easy up until now! Since Kashflow changed over tot he newer version after MTD (Making Tax Digital it now no longer can reconcile your bank accounts, it keeps giving the wrong starting balance for the date, so cannot reconcile any future accounts as does not add up. I have spent the last three months trying to get this fixed with Kashflow Support but all I keep getting is inane answers or ...

Read more

TM

Tess Mills

10/05/19

1 out of 5

No longer fit for purpose, seriously lagging behind other providers.

I have used Kashflow for years, however their software no longer allows automatic uploads from my Bank. I am moving to another company that does

NR

Nick Robinson

10/04/19

4 out of 5

Very good but not perfect

I am a director of a Scottish Professional football club and a chartered accountant. We have two companies on KashFlow - our community trust which is our charitable arm and the football club itself. Football is quite a complex and unusual business, unlike almost anything else but we have found Kashflow able to cope and mostly intuitive to use, especially if you have experience of “traditional” accounts packages. It is not perfect but the pluses for us way outweigh any negatives. Positives: ...

Read more

MW

Mr White

10/04/19

4 out of 5

Using Kashflow for years and love it!

Using Kashflow for years and love it!App would be useful and even though they have one, it's taken ages to launch and still poor quality. Can't do everything on it and clunky.Website is brilliant though and fine for what I need it for.

MT

Mr T Payne

09/27/19

1 out of 5

If I could give no stars I would...

Started off ok, used for 3 years. Just left because of the following- Bank feed not able to talk to my back anymore due to "EU Legislation" and when I go to manually upload CSV it throws up an error message so currently can't reconcile my accounts. Strangely enough I've now migrated to QuickBooks who don't have the "EU Legislation" problem?- App... Where do I start... Un-useable basically. Haven't ever been able to send an invoice or estimate when I'm out about which is the whole point of ...

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S

Ste

09/20/19

5 out of 5

KashFlow- Easy to use

Came to KashFlow from Quickbooks mostly because it was a lot easier to use. I was hesitant after reading some reviews with support but I use the chat box and there's always someone on the other end who I can speak too, I've used that feature a few times. Mileage calc is very good too.

J

Joseph

09/20/19

1 out of 5

8 years of bad experiences. Leaving...

The support is embarrassingly poor and has been for a while with no attempt to improve it. We've used it for 8 years and are moving to another package. At one point their support advice was to delete my (8 years of account and start a new one to fix a minor log in problem. I never write reviews but Kashflow is causing us so many problems and the lack of support is really difficult that I wanted to share. We have fed back to them again and again without anything being done, and very rarely ...

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A

ANeil

09/19/19

1 out of 5

Very frustrating customer service

Very frustrating customer service. I have been dealing with Alison Bushell re a server error while trying to get to the import section and it seems she is deliberately misunderstanding me as I’ve told her step by step how far I’m getting and she is replying complete nonsense regarding steps down the line. Clearly I had been a customer for 3 years + and have uploaded 100s of files in the past. Pure incompetence and apathy. Aside from that the software is clunky and manual. I’m a qualified ...

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JW

Jason W

08/03/19

5 out of 5

Easy and convenient

What do you like best? KashFlow makes it easy to manage financial processes, for example, calculating the salaries of employees, this software does everything possible to simplify this task for you. There is a convenient mobile application that allows you to view your account at any time. I was surprised at the price of this software. What do you dislike? I did not find any shortcomings for myself in this software, I like it. What problems are you solving with the product? What ...

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