Kashflow Reviews in July 2025: User Ratings, Pros & Cons

Excellent budget system with lots of useful features

What do you like best? Ability to use multiple bank accounts and loans accounts Ability to tag expenditure and income by different budget codes Affordable intro level monthly fee What do you dislike? Clunky user interface, and bad choice of colours What business problems are you solving with the product? What benefits have you realized? Tagging income and expenditure by budget codes so that I can report on different projects and funders

What a load of rubbish this system is

What a load of rubbish this system is. Please NEVER consider using it as your accounting system. After the most recent upgrade my bank account showed a negative balance of over £60k. We have never been overdrawn in our history. Their (nonsupport response was to delete every single bank reconciliation (that's for 6 years x 12 months... you get the drift. I estimated that would take me 20 days solid to do that, and that it would be so much easier and quicker to change accounting systems. It ...

Over the past 6 years we have been…

Over the past 6 years we have been using this dreadful company in the hope that it will get better as it always promises to do. But no - it's now got a lot worse. The recent updates to it's system have made our system repeat invoices, delete work, reorder items, the list goes on. Contacting the 'support' people is pointless, they go on and on about nothing until you get bored and give up. They have never answered a query or problem, and today is no exception. I am assuming they can't ...

Absolutely poor and shocking service

Absolutely poor and shocking service. They were very polite when trying to get me signed up and once I signed up, they showed their true colour with no help support and absolutely felt cheated. Was supposed to get a call on Wednesday and still waiting. I will do my absolute best to take this organisation to justice so that they don't continue to cheat people.

After persistent sales calls i signed…

After persistent sales calls i signed up to Kashflow and paid upfront. I found it very complicated compared to my current system (Quickbooks! So I decided to cancel after one day. I have sent numerous emails to many different departments for a refund. Two months later and still nothing. I would avoid!!

Good news

Good news. I've found someone who knows what they are doing at Kashflow. His name is James and he's on 0161 279 4728.I spent another 50 minutes on the on-line help thingy today. The transcript is below: -John Coldwell (TapMedic Mar 20, 13:09 GMT Chat started: 2018-03-20 12:13 PM UTC[16 minutes later](12:29:47 PM John: 50 minutes yesterday. How long will I be kept waiting today?(12:30:59 PM *** Natalie joined the chat ***(12:31:12 PM Natalie: Hi John how can I help you today?(12:31:30 PM ...

Cannot submit the VAT return, Coding errors (error 'ASP 0156 : 80004005')

I reported the coding errors on VAT submission page. The VAT submission page is generating header error 'ASP 0156 : 80004005' in line 82. The error that I reported to the technical support was quite SERIOUS, and they didn't show interest to explore the problem further and help stating that this had never been reported previously, branded the problem as environmental and they marked the case as "solved". Then I sent the 3 screenshots of the error page, they still ask irrelevant question if ...

I signed up for a free trial years ago

I signed up for a free trial years ago, and still keep getting calls from their sales team.I have repeatedly asked for my number to be deleted but the calls keep coming.

Easy and user friendly software accounting platform!

What do you like best? The KashFlow platform provides users with a host of feature that allows any business to accurately manage their accounts and invoicing processes. If you need a program that will help you to understand how to input transactions and see what expenses there are then this software will guide you through. As well as their first class customer service you will find this software a useful tool in your business. There are different pricing options so can be flexible for ...

Aggressive marketing tactics

Signed up for a free trial, received two emails and two phone calls by 10am the next morning. If you like being hassled constantly by a company, try Kashflow. Not for me.