Kashflow Reviews in July 2025: User Ratings, Pros & Cons

Signed up for the trial. That's where the trouble started.

Tried the trial to check it out as its integrated in to the billing system I have decided to use.Ohhh that's where the trouble starts. First of all the signup page was broken and not doing anything. Quick chat to support and I was goingThen, it has issues matching payments to invoices correctly (A payment of 6.99 to an invoice for 6.99 showed 1p owing and overdue.A week of arguing with support that there was an issue goes by and eventually this gets flagged to the development team (or so ...

I have been with Kash flow for a quite …

I have been with Kash flow for a quite a few years now. Over time its got slower and slower. Crashes allot. Tried on about 10 different computers,BUT WHAT IS THE WORST THING IS THAT- They gave all my sales people permission to sensitive business information like company profit and how much people get paid! I had to delete every one as a user! This rendered the software not usable. Truly shocking service. Customer service offered 0 help.Only take on kash flow if you are 1 man band. It will ...

Go elsewhere, not user friendly

Have had to spend days now moving all of my data over to a better more user friendly software (FreeAgent because Kashflow has various bug problems the company refused to fix in a timely manner.The main issue was that my HSBC bank feed would no long inport the data, so I feel behind by 3 months worth of accounts as it was too tricky to manually upload all of my data.Also theres some issues submitting VAT.

Easy to use, flexible accounts system for our small business.

I have used Kashflow for a number of years now and find it so easy to use. As a small business with limited knowledge of accounts, Kashflow has been a saviour. Very easy to process invoices and purchases. The pricing structure is good as well, it becomes more expensive the more invoices you issue, but that is fine as the cost has only gone up gradually and only as we have grown. Our accountants can also log into our system to do our annual accounts etc, which is very handy.One caution I ...

Can't get any decent support

Can't get any decent support! Email only, you can't actually speak to anyone!Awful, awful support!

Very hard to use

Very hard to use. I have studied 3 years of accounting in University and I build financial reporting dashboards for my clients but I fail to correctly submit the bank statements and reconcile them.The interface is not a smart one and seems like customers and their customer service too are struggling. Do not use them, pay an accountant!

Still the best online accounting tool

What do you like best? It is intuitive, fast, accurate and flexible. It allows us to run our business our way and not our software's way! What do you dislike? Invoice templates are cumbersome. Would like it to be more WYSIWYG rather than relying on HTML Recommendations to others considering the product We find Kashflow to still be the market leader in terms of online accounting, bookkeeping and now payroll. We have looked at many other alternatives and keep coming back to Kashflow ...

Not a great experience

What do you like best? If I'm honest, very little. The user interface is fresh and quite nice to use and I like the bolt-on product Payroll which you can add to Book-Keeping. The email support team (which I have had lots of experience of are quite responsive, but don't necessarily achieve resolution. Mainly, I bought on price and the price is less than the likes of Xero. However there is a reason for this! What do you dislike? I really bought in to the fact that I could link my ...

Great software for start ups and small businesses

What do you like best? Easy invoicing, good dashboard, simple vat returns, good range of integrated apps which are very handy, good loading speed, lots of nifty functions to make accounting a breeze. I have been using Kashflow from its early days (6-7 years ago, I have enjoyed how the software has evolved, the functionality is great is most areas, and they have integrated with some handy apps for many functions like posting an invoices, direct debit sync, expenses, etc. Support is only ...