8.4
Spot Score
Efficiency at its best: Manage, bill, and grow effortlessly.
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Kaseya BMS offers custom pricing plan
Kaseya BMS stands out as a versatile and reasonably priced tool for businesses, particularly managed service providers (MSPs), seeking a reliable ticketing, CRM, and remote monitoring solution. Customers frequently praise its intuitive interface and robust features, including seamless ticket management, detailed reporting, and integrations with other tools like ...Read more
Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.
Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.
Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.
User-friendly and intuitive interface, making it easy for both technicians and end-users to operate and manage.
Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.
Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.
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Showing 41-50 out of 53
AU
Anonymous User
08/18/20
"This is an awesome platform with nice tools for network monitoring and trouble shoot."
What do you like best about Kaseya BMS? Remote monitoring, ticketing, ticket tracking, user support, assets management What do you dislike about Kaseya BMS?
UI
User in Information Technology and Services
08/18/20
"This is an awesome platform with nice tools for network monitoring and trouble shoot."
What do you like best? Remote monitoring, ticketing, ticket tracking, user support, assets management
UI
User in Information Technology and Services
08/18/20
"This is an awesome platform with nice tools for network monitoring and trouble shoot."
What do you like best? Remote monitoring, ticketing, ticket tracking, user support, assets management
AU
Anonymous User
07/13/20
"Great PSA Solution"
What do you like best about Kaseya BMS? The integration with other Kaseya products is superb. I think that the goal of "IT Complete" initiative is a great idea. Kaseya is building a great ecosystem of products and services to make running an MSP easier. BMS = Business Made Simple.
AI
Administrator in Information Technology and Services
07/13/20
"Great PSA Solution"
What do you like best? The integration with other Kaseya products is superb. I think that the goal of "IT Complete" initiative is a great idea. Kaseya is building a great ecosystem of products and services to make running an MSP easier. BMS = Business Made Simple.
CR
Charles R
07/21/18
"Overall very satisfied"
What do you like best about Kaseya BMS? -Ease of Use -Reasonable Pricing
AI
Administrator in Information Technology and Services
07/20/18
"Easy to use CRM"
What do you like best? The best thing about BMS is the intuitive interface. From configuration to everyday use, its by far the easiest CRM I've used.
AU
Anonymous User
07/20/18
"Easy to use CRM"
What do you like best about Kaseya BMS? The best thing about BMS is the intuitive interface. From configuration to everyday use, its by far the easiest CRM I've used.
CI
Consultant in Information Technology and Services
07/19/18
"Kaseya review"
What do you like best? Remote access tool, remote monitoring tool What do you dislike?
AU
Anonymous User
07/19/18
"Kaseya review"
What do you like best about Kaseya BMS? Remote access tool, remote monitoring tool What do you dislike about Kaseya BMS?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
