JumpCloud Reviews in May 2025: User Ratings, Pros & Cons

Jump Cloud review

What do you like best? The things I like the most about Jump Cloud is the ease of initial setup as well as the integrations it supports. It provides a more affordable alternative to Active Directory and eliminates the needs of on prem servers. What do you dislike? The MFA platform can use some improvements. Also, I would like to see more policies to be able to push out machine policies, such as backgrounds and other similar user profile items. What problems are you solving with ...

Every service which JC has promised to work, is working as expectedly.

What do you like best? G.Suite Integration, SSO and 2FA for device What do you dislike? Provision for alternate email id would help a lot. Recommendations to others considering the product: Consider JumpCloud if as an Administrator wants to have a tension-free life. What problems are you solving with the product? What benefits have you realized? MDM solution. Pushing applications to bulk silently without any user interaction.

Works great, simple.

What do you like best? It is very simple and fast to get a Mac up and running with secure logins. What do you dislike? Would be nice to be able to remotely add custom software and do system updates. Recommendations to others considering the product: Use it for managing accounts on computers. What problems are you solving with the product? What benefits have you realized? Easy logins. It is easy to spin up accounts and move users to different computers.

Jumpcloud consolidates all my system access into one credential.

What do you like best? I like Jumpcloud because it is easy to use and deploy to my existing environment. What do you dislike? I hope in the future Jumpcloud becomes more affordable especially for high volume organizations. Recommendations to others considering the product: Give it a try and you will be happy with what you can benefit from using the service. What problems are you solving with the product? What benefits have you realized? My users only have to ...

Jumpcloud simplifies things

What do you like best? LDAP integration Is very helpful. SSO Is an upside What do you dislike? Nothing so far To dislike. Jumpcloud has been good for me What problems are you solving with the product? What benefits have you realized? We are solving LDAP issues and SSO

Jumpcloud is the tool for security 2.0

What do you like best? Jumpcloud was a shift in our software and security thinking. It took us from being a business that thought of security as a side note to a business that understood that we needed to be cybersecurity first and convenience second. We went through a rebirth of sorts and whilst it was a pain for the first week or two, now, I can't imagine not using Jumpcloud to manage our infrastructure. It is an impressive piece of technology that allows us to better understand the ...

Solid central auth platform - more then enough intergrations for almost any company

What do you like best? Single place to auth all systems - SAAS and OnPrem. Enforce policies and report against them with Insights What do you dislike? Can be a bit clunky, not always the smoothest UI What problems are you solving with the product? What benefits have you realized? Since source for auth - no more 22 passwords per user depending on what they need.

An excellent way to consolidate multiple sign-ins

What do you like best? The Jumpcloud interface makes it simple to grant and revoke credentials across various different services. What do you dislike? The interface loads strangely in some browsers. The system locks users out with little warning when passwords expire. User adoption can be a bear. What problems are you solving with the product? What benefits have you realized? We use Jumpcloud mainly as a local identity provider, to allow us to manage MacOS users in lieu of ...

Directory-as-a-Service as it should be!

What do you like best? Easy to use. Supports both Windows and Mac platforms along with upcoming MDM custom mobile-config integration for Mac OS which is cost saving to drop other platforms. What do you dislike? Some interfaces are a little slow to load for large organisations. What problems are you solving with the product? What benefits have you realized? Directory/IAM for the organisation on multiple OS platforms (Windows & MacOS) without Active Directory involved.

Overall pretty good, Simple SSO platform

What do you like best? Simple to use, works pretty much everywhere that I need it to. What do you dislike? Linux agent is sometimes flakey, and the MacOS agent can be finicky too. It would be great to be able to add custom logos to SAML2 applications. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? SSO across our organization