JumpCloud Reviews in May 2025: User Ratings, Pros & Cons

The ideal dashboard for DevOps

What do you like best? The ease of use is remarkable, as is the ease of setting up access to the several different systems we use What do you dislike? Perhaps the dashboard is just a little basic and lacks extensive key management Recommendations to others considering the product: If you are looking for an application that takes away the trouble of having to add SSH keys to several systems one by one this is the application to use and make life a whole lot more enjoyable ...

Incredible experience with JumpCloud

What do you like best? It used to be difficult to manage mac and windows machines in the same environment. JumpCloud made this possible. What do you dislike? There's not much that I dislike honestly. The UI is great and the amount of features JC has are satisfactory for my needs. I had a little trouble with logging in a few times, but i realized I wasn't clicking admin login. What problems are you solving with the product? What benefits have you realized? As mentioned ...

So easy

What do you like best? I love the convenience of there platform I went from having DC in all my locations to just having 1 location for it all. I feel it alot easier to manage then azure What do you dislike? Nothing so far works like it intended to Recommendations to others considering the product: It you want easy and something that just works jumpcloud is your one stop shop What problems are you solving with the product? What benefits have you realized? Printer ...

JumpCloud for security compliance

What do you like best? Its very easy to setup, has a logical user interface and once configured, it just works. I expecially like the integration with out desktop machines (Macs and Windows laptops) and our servers. What do you dislike? very little. Some of the descriptions and the 'how tos' assume more knowledge than we might have had to start with. Recommendations to others considering the product: use the free trial What problems are you solving with the product? ...

We have had an excellent deployment and management experience

What do you like best? Central control of Mac infrastructure and user control. We like to be able to encrypt disks and have the keys in one location. Ease of on boarding existing and new users. What do you dislike? No default password reset for machines. Need to run script to reset password. More basic functionality required Recommendations to others considering the product: I would really advise using Jumpcloud for its simplicity and ease of deployment What problems ...

Great connectivity

What do you like best? great SSO connectivity of huge variaty of different cloud service in the same authentication. What do you dislike? Perhaps some of SSO configurations with some cloud services are not simply for newbies -> there are great guides in jumpcloud.com What problems are you solving with the product? What benefits have you realized? SSO connectivity with c´different cloud services and local NAS

Great for all operating systems

What do you like best? Mac support hands down. I can control all mac and Linux computers with my clients with ease. What do you dislike? I use jumpcloud for the basics so not much Recommendations to others considering the product: Great for non windows mobile users What problems are you solving with the product? What benefits have you realized? Controlling access to Mac computers and I can easily lock people out when they get stolen or missing

Easy and just works!

What do you like best? Jumpcloud makes it simple to manage users and computers for your business in a way that doesn’t make it feel like a crazy complex IT setup What do you dislike? Jumpclould has a few UI problems which don’t have a clear solution which means you have to spend a little more time training less tech users. Recommendations to others considering the product: Use the trial to see if it works. 10 users for free let us get going no problem ! What problems ...

Super easy to use, implement and in the right price range

What do you like best? The ability to create a cloud based directory for smaller clients that do not have the infrastructure. This has made managing workgroup systems and macs much simpler What do you dislike? Price point is a little high in my opinion compared to the big SSO providers. All or nothing approach. I would like to see more of a la carte model that would allow you to keep your costs down as much as possible while still allowing you to choose the feature-sets that you ...

Versatile. Easy to stand up quickly

What do you like best? Easy management for remote workers without complex infrastructure What do you dislike? When the jumpcloud agent rarely fails, it can make things difficult Recommendations to others considering the product: This is a very easy lift to get started. What problems are you solving with the product? What benefits have you realized? Reduced cost vs traditional AD deployment in smaller SMB environments.