JumpCloud Reviews in June 2026: User Ratings, Pros & Cons

Jump Cloud

What do you like best? JumpCloud is an amazing online active directory, giving full group policy control for all my devices. I don't need to sign in via VPN to access my network and make a change, I can literally do it from anywhere that has a stable internet connection. Changing passwords within a few seconds has really saved a lot of time What do you dislike? When a windows update runs, it changes the Group Policies to default Recommendations to others considering the ...

So easy

What do you like best? I love the convenience of there platform I went from having DC in all my locations to just having 1 location for it all. I feel it alot easier to manage then azure What do you dislike? Nothing so far works like it intended to Recommendations to others considering the product: It you want easy and something that just works jumpcloud is your one stop shop What problems are you solving with the product? What benefits have you realized? Printer ...

4 month user with 7 PC

What do you like best? Simplicity, meets my needs What do you dislike? Configuring other platforms as a NAS disk Recommendations to others considering the product: work with technical support knowing Jumcloud What problems are you solving with the product? What benefits have you realized? For the moment, I avoid buying a server and all the technical support is wagging

Versatile. Easy to stand up quickly

What do you like best? Easy management for remote workers without complex infrastructure What do you dislike? When the jumpcloud agent rarely fails, it can make things difficult Recommendations to others considering the product: This is a very easy lift to get started. What problems are you solving with the product? What benefits have you realized? Reduced cost vs traditional AD deployment in smaller SMB environments.

Super easy to use, implement and in the right price range

What do you like best? The ability to create a cloud based directory for smaller clients that do not have the infrastructure. This has made managing workgroup systems and macs much simpler What do you dislike? Price point is a little high in my opinion compared to the big SSO providers. All or nothing approach. I would like to see more of a la carte model that would allow you to keep your costs down as much as possible while still allowing you to choose the feature-sets that you ...

Easy and just works!

What do you like best? Jumpcloud makes it simple to manage users and computers for your business in a way that doesn’t make it feel like a crazy complex IT setup What do you dislike? Jumpclould has a few UI problems which don’t have a clear solution which means you have to spend a little more time training less tech users. Recommendations to others considering the product: Use the trial to see if it works. 10 users for free let us get going no problem ! What problems ...

Great for all operating systems

What do you like best? Mac support hands down. I can control all mac and Linux computers with my clients with ease. What do you dislike? I use jumpcloud for the basics so not much Recommendations to others considering the product: Great for non windows mobile users What problems are you solving with the product? What benefits have you realized? Controlling access to Mac computers and I can easily lock people out when they get stolen or missing

We have had an excellent deployment and management experience

What do you like best? Central control of Mac infrastructure and user control. We like to be able to encrypt disks and have the keys in one location. Ease of on boarding existing and new users. What do you dislike? No default password reset for machines. Need to run script to reset password. More basic functionality required Recommendations to others considering the product: I would really advise using Jumpcloud for its simplicity and ease of deployment What problems ...

Startup MSP

What do you like best? I like the fact that jumpcloud is cross platform, brilliantly simple and they listen to their customers. What do you dislike? Nothing so far, everything has been working perfectly What problems are you solving with the product? What benefits have you realized? Basically a cloud based Active Directory and JumpCloud listened by adding group policy like controls, thanks!

Great service for our smb

What do you like best? Ease of user administration makes my it day a breeze What do you dislike? Nothing. Great service. We have no negative comments Recommendations to others considering the product: Do it. It will change your world What problems are you solving with the product? What benefits have you realized? Ldap. Sso. Ad.