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SpotScore

Jotform - Online Form Builder Software

Jotform Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly create forms in minutes.

4.44

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Starts from $24 / Month when Billed Yearly, also offers free forever plan

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Jotform Reviews & Ratings

4.44

Very Good

Based on 997 ratings & 997 reviews

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Rating Distribution

Excellent

(785)

Very Good

(84)

Good

(7)

Poor

(19)

Terrible

(102)

Spotsaas Editor’s POV

Jotform's drag-and-drop form builder works well for users who need quick setup without coding. The free plan includes up to 100 submissions per month and 5 forms, which covers basic use cases but requires a paid upgrade for higher volume. Before shortlisting, verify that your form complexity fits within Jotform's template library—custom conditional logic and ...Read more

Jotform pros and cons

  • User-friendly platform with easy navigation, catering to both novice and advanced users.

  • Extensive suite of tools for efficient form creation and management.

  • Excellent customer support providing helpful assistance.

  • Simplifies data collection with easy form creation and customization options.

  • Limited form formatting options may restrict customization choices.

  • Issues with deleting forms and submissions could be improved for a smoother user experience.

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Showing 51-60 out of 997

RH

Ricardo Hernando

07/01/24

5 out of 5

A really good App

Date of experience: July 01, 2024

CO

Carman Osborne

07/01/24

4 out of 5

Almost perfect

Great service. The only thing I’d change is the amount of form entries you get with the free plan. 5 is not enough. Other than that the site is great and pretty simple to use.

KM

Kristel Mae Palabao

06/27/24

5 out of 5

Jotform support team were amazing

Jotform support team were amazing. They really helped me with my form. Thank you so much! Finally after numerous times, got the details of the form that I wanted :)

CB

claudio bartolucci

06/26/24

5 out of 5

Very good platform

Very good platform. I work in a secondary school, a collegue of mine suggested it for a survey and I found Jotform amazing! You can easily read the answer and download them as pdf, CSV or Excel file.

CR

Chetana Ravat

06/21/24

4 out of 5

Good platform

Best out of all

MB

Mitch B

06/21/24

5 out of 5

Amazing Tool!!!! Use Jotform

It is my first time to use Jotform, i am amaze very simple yet impactful! I was able to easily populate the audit checklist from their template. Very User friendly and the reports are auto populated. It makes my life easy especially when i'm conducting an audit to our clubs. Keep it up!! More limits benefits :)

AA

anna alvarez

06/21/24

5 out of 5

Jotform is a user friendly platform…

Jotform is a user friendly platform that enables our department to successfully deliver what is needed during the enrollment process. We use Jotform quite frequently and the ease of implementing the forms into our everyday process is flawless! I highly recommend this platform and it can alleviate many unnecessary processes that is not needed. It truly has what you need from forms, RSVP, submissions, etc. Great platform for your everyday business essentials!

CG

Courtney Geyser

06/17/24

4 out of 5

Fantastic to use!

Fantastic to use, and very user-friendly. The form formats are also very easy for others to read and use. The overall experience in creating a form from scratch or a template is straightforward, appreciate the feature where you can use your own pdf, and it auto-fills. Overall definitely recommend it!

DP

Dylan Pereira

06/17/24

4 out of 5

Really good

Date of experience: June 17, 2024

EC

Electric Combi Boilers

06/12/24

1 out of 5

Extremely Disappointed with JotForm's Customer Service and Refund Policy

I am writing to express my profound disappointment with JotForm's handling of our recent refund request. Here's a brief overview of our experience: Our annual subscription renewed automatically, and the payment was taken in full. We were not expecting this auto-renewal and promptly canceled the subscription. When we reached out to the support team for a refund, they denied our request and offered no assistance to resolve the issue. This is a glaring example of poor customer service and a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].