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SpotScore

Jotform - Online Form Builder Software

Jotform Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly create forms in minutes.

4.44

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Starts from $24 / Month when Billed Yearly, also offers free forever plan

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Jotform Reviews & Ratings

4.44

Very Good

Based on 997 ratings & 997 reviews

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Rating Distribution

Excellent

(785)

Very Good

(84)

Good

(7)

Poor

(19)

Terrible

(102)

Spotsaas Editor’s POV

Jotform's drag-and-drop form builder works well for users who need quick setup without coding. The free plan includes up to 100 submissions per month and 5 forms, which covers basic use cases but requires a paid upgrade for higher volume. Before shortlisting, verify that your form complexity fits within Jotform's template library—custom conditional logic and ...Read more

Jotform pros and cons

  • User-friendly platform with easy navigation, catering to both novice and advanced users.

  • Extensive suite of tools for efficient form creation and management.

  • Excellent customer support providing helpful assistance.

  • Simplifies data collection with easy form creation and customization options.

  • Limited form formatting options may restrict customization choices.

  • Issues with deleting forms and submissions could be improved for a smoother user experience.

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Showing 291-300 out of 997

FM

Fern Manning

06/25/23

1 out of 5

What an absolute joke of a company

What an absolute joke of a company! Created a register form and within 2 minutes the link crashed, my form was deleted and my account was suspended. Tried submitting a help request but then asked to signed into my “suspended account” to privately submit it which I obviously couldn’t do. There are plenty other websites to use that offer the same services and I would try every one of them including the scammers before using Jotform again.

BM

Brialynn Massie

06/25/23

5 out of 5

Great Customer Service

They are super quick to get back to me with any issues and are actively working on expanding what they offer. They've made my workspace and flow significantly easier.

LM

Leimer Mamba

06/22/23

5 out of 5

Out of all the applications that i used…

Out of all the applications that i used to create an app jotform is simply the best app for creating a user friendly app. I do not have a company and just wanted a free app and jotform provides this free app for me.

LM

Leimer Mamba

06/22/23

5 out of 5

Out of all the applications that i used…

Out of all the applications that i used to create an app jotform is simply the best app for creating a user friendly app. I do not have a company and just wanted a free app and jotform provides this free app for me.

DG

Devika Gupta

06/16/23

5 out of 5

Used Jotform for the first time for…

Used Jotform for the first time for collecting submissions for a mega event. The interface is user friendly and the widgets can easily be understood by anyone. Most of the features are quite intuitive. Overall my experience has been seamless and I would definitely encourage use of jotforms even at my workplace.

DG

Devika Gupta

06/16/23

5 out of 5

Used Jotform for the first time for…

Used Jotform for the first time for collecting submissions for a mega event. The interface is user friendly and the widgets can easily be understood by anyone. Most of the features are quite intuitive. Overall my experience has been seamless and I would definitely encourage use of jotforms even at my workplace.

G

Gaetano

06/14/23

5 out of 5

Good service for online forms

Service for creating online forms very convenient and versatile. You can do almost anything. Easily integrated into your own sites and convenient to access via the app as well. I recommend it.

G

Gaetano

06/14/23

5 out of 5

Good service for online forms

Service for creating online forms very convenient and versatile. You can do almost anything. Easily integrated into your own sites and convenient to access via the app as well. I recommend it.

RK

Rachael Kohntopp

06/13/23

5 out of 5

Great customer service and once we…

Great customer service and once we watched a couple support videos, we were happy with the flow and ease of use of the site. Appreciate this resource for our new business!

RK

Rachael Kohntopp

06/13/23

5 out of 5

Great customer service and once we…

Great customer service and once we watched a couple support videos, we were happy with the flow and ease of use of the site. Appreciate this resource for our new business!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].