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9.8

SpotScore

Jotform - Online Form Builder Software

Jotform Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly create forms in minutes.

4.44

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Starts from $24 / Month when Billed Yearly, also offers free forever plan

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Jotform Reviews & Ratings

4.44

Very Good

Based on 997 ratings & 997 reviews

Are you using Jotform?

Rating Distribution

Excellent

(785)

Very Good

(84)

Good

(7)

Poor

(19)

Terrible

(102)

Spotsaas Editor’s POV

Jotform's drag-and-drop form builder works well for users who need quick setup without coding. The free plan includes up to 100 submissions per month and 5 forms, which covers basic use cases but requires a paid upgrade for higher volume. Before shortlisting, verify that your form complexity fits within Jotform's template library—custom conditional logic and ...Read more

Jotform pros and cons

  • User-friendly platform with easy navigation, catering to both novice and advanced users.

  • Extensive suite of tools for efficient form creation and management.

  • Excellent customer support providing helpful assistance.

  • Simplifies data collection with easy form creation and customization options.

  • Limited form formatting options may restrict customization choices.

  • Issues with deleting forms and submissions could be improved for a smoother user experience.

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Showing 281-290 out of 997

MR

Maximilian R

07/05/23

1 out of 5

No Support only forum

No Support only forum, Account Blocked and all forms are gone!! 250€ for nothing but problems.

DA

Dana Abeyta

07/02/23

5 out of 5

Jotform is amazing

Jotform is amazing. so easy to use &

H

Hattie

07/02/23

3 out of 5

Efficient, but expensive!

On the plus side, it just works every time! Set up is quicker than any other form builder I've tried, alignment is automatic and adapts to any device, conditions are easy and logical to set up, email notifications are customisable. It blends seamlessly into the website in which it appears as various elements can be changed via CSS (if, like me, you're not an expert at this, chat support are very helpful and will guide you through it). There is much to like. However ... an irritation for me ...

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ES

Emma S

07/02/23

1 out of 5

Unable to access our own company data due to Jotform Error

We have HIPAA Compliance (Gold Package, expensive but had felt it was worth it up until now). A month ago, all of our submissions were anonymised ('protected') and we are now unable to view ANY of our submissions to prior to a month ago. For a month we have requested a solution daily, and then every few days, and asked for an indication of time until the issue is fixed/ the progression of the issue. Each time, I am thanked for my patience and understanding by someone different, but there ...

Read more

DA

Dana Abeyta

07/02/23

5 out of 5

Jotform is amazing

Jotform is amazing. so easy to use &

GB

Global Business

06/30/23

5 out of 5

Really useful tool

Date of experience: July 01, 2023

GB

Global Business

06/30/23

5 out of 5

Really useful tool

Date of experience: July 01, 2023

H

HR

06/30/23

5 out of 5

very nice website

Date of experience: July 01, 2023

H

HR

06/30/23

5 out of 5

very nice website

Date of experience: July 01, 2023

BM

Brialynn Massie

06/25/23

5 out of 5

Great Customer Service

They are super quick to get back to me with any issues and are actively working on expanding what they offer. They've made my workspace and flow significantly easier.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].