Jive Voice Reviews in June 2026: User Ratings, Pros & Cons

The best way to be in touch with our customers, nation wide.

What do you like best? We like the power to expand our operations in a glance and to keep them digital and uncentralized. We also like the built-in videoconference system the helps a lot we our meetings. What do you dislike? It relys on a strong and stable conexion. Recommendations to others considering the product: No, nothing to add here at this point. What problems are you solving with the product? What benefits have you realized? The possibility to connect with ...

Great cloud-based PBX

What do you like best? It has so many features and a great dashboard to help you achieve what you need to do for your company. We were able to easily answer our phones off-site while the pandemic was occurring. What do you dislike? Sometimes, it is hard to stay logged in if you have multiple LogMeIn accounts. Recommendations to others considering the product: Please keep adding easy to use functions. One nice thing would be to be able to have a wizard that would walk you ...

Simple and Efficient PBX system for small businesses

What do you like best? The Sales Representative Jordan was very patient with our company despite us postponing over and over again the contract signing date as we kept pushing our moving date further. When we finally agree to sign contract, he still offered me 2 months free! Their on-boarding team was very supportive throughout the whole process, Chris taught me to use the PBX admin and all the features with ease. He went into a lot of details with the Dial Plan and even created a ...

Jive has been great for our small business!

What do you like best? Jive offers easy flexibility to arrange phone systems to fit your particular needs, and we appreciate the technical support by phone when it's been needed. The pricing and the ability to scale as we grow is great! Early on there was a concern raised by an in-house technical advisor who had not heard of Jive. The worry was that this was a new company that might fail and leave us stranded. Jive has not let us down and continues to serve our business needs! What do ...

best in every way

What do you like best? flexibility and fast config, billingual support What do you dislike? actually I m happy, nothing to report. Nothing is perfect so continue to improve. Recommendations to others considering the product: excellent price and easy deployment What problems are you solving with the product? What benefits have you realized? in pandemic times GoToMeeting pro has solved a lot of issues.

Great alternative to other providers!

What do you like best? Ease of use and cost savings vs. RingCentral! What do you dislike? Sometimes downloading contacts from other platforms is tricky. What problems are you solving with the product? What benefits have you realized? We have had a virtual office for the past 12 years. Jive save us more than 50% on our soft phone costs and gave us "Go to Meeting" without additional expense.

Quick and easy transition

What do you like best? The quick and easy setup for a transition from another provider. What do you dislike? I have not found anything I have disliked. What problems are you solving with the product? What benefits have you realized? We used to have over 50 pots lines for communication between four locations. We are now under 3 phone numbers and can easily reach anyone in the company.

Jive makes working from anywhere easy!

What do you like best? How we can seamlessly switch from desk phones to soft phones, the flexibility and customization you are able to perform with the dial plans. What do you dislike? connections are sometimes poor, we have to disconnect and retry to obtain a good connection Recommendations to others considering the product: Set-up may seem to be daunting, but it is relatively easy. We were up and running with no loss in communications in no time. What problems are you ...

Lacking follow through in basic feature roll out

What do you like best? The basic call routing and over all system is really good. What do you dislike? After 2 years I have lost hope that promised features will actually happen. I was told almost 2 years ago that SMS & MMS messaging would be rolled out. We initially signed up as this was the main VOIP system our CRM linked into. And upon onboarding we were told that MMS (images in a text) was coming very soon. Upon pressing for a rough timeline I was told in the next 90 days but 6 ...

It’s a great system that makes communication easy and effortlessly

What do you like best? I like how easy it is to use and how easy people adapt to it What do you dislike? Not much that I dislike! There’s a lot of things I do like! What problems are you solving with the product? What benefits have you realized? We use it to stay connected with our workers that work from home and our customers