Jive Voice Reviews in June 2026: User Ratings, Pros & Cons

Jive has many options available and is easy to use.

What do you like best? I like how easy it is to make changes and to be able to choose what best works for your company. I also like that there is a Cell phone App. What do you dislike? The Cell Phone App is very limited and doesn't always work properly. Hopefully this will be improved. Recommendations to others considering the product: I would recommend Jive to others. I think it is a welcome addition to our business. What problems are you solving with the product? What ...

Jive for Business Communication

What do you like best? Jive is a good VOIP service. It can be added to Xlite or SoftPhone for usage. It can also be used with a hardphone What do you dislike? I wish they had their own UI and mobile application. It would be great to take with you when you are away. The Voicemail feature is also not the best. You get email recordings and it would be great if you got the transcription with it so you can just read it. Recommendations to others considering the product: Jive is ...

Outstanding Period.

What do you like best? PBX administration interface & dial plan editor. What do you dislike? Contacting the Billing Department stinks. Recommendations to others considering the product: Buy your own phones from Amazon and read the contract before signing up. Ensure you resolve all billing issues before hanging up the phone because it will be difficult to reach billing again. The support team is great and responds promptly. What problems are you solving with the product? ...

Cost effective, simple to use, with excellent concierge service!

What do you like best? The user interface is extremely graphical and easy to map. And for anything that is confusing, I can get a live help person to walk me through help with a screen share. The level of customer support is outstanding. And what's even better, is how affordable each line is monthly. What do you dislike? The integration of GoToMeeting can be a bit confusing. What problems are you solving with the product? What benefits have you realized? I have an ...

Great service and support

What do you like best? Jive makes it extremely easy to get setup as a partner, and to quickly ramp up to be able to service customers. The support and enablement is fantastic! What do you dislike? I wish the desktop app integrated with Office more seamlessly. Recommendations to others considering the product: Jive provides a fantastic service at a great price. The system is very easy to setup and administer yourself, but if you're not comfortable with that, Jive support is ...

Jive has totally improved the way we handle calls in our office.

What do you like best? Jive is super easy to set up, configure, and maintain. It's a very powerful communication tool that easily replaced our PBX system. Customer service/Help Line staff are fantastic. They stuck with us from onboarding thru today. Whenever we call with an issue, we are always able to speak with someone who is helpful, positive, and knowledgable. Making changes to the system has a very short learning curve and the user interface for the call flow tool is amazing. ...

Amazing Customer Support

What do you like best? My favorite part of Jive Communications is their amazing customer support. I am not formally trained in computer programming or technical support issues. When I have called in needing help with setting something up, they will log on to my computer to show me how to accomplish the task I am needing to accomplish. Every single person I have spoken with is knowledgeable, competent and able to help me with my task. What do you dislike? There is nothing I dislike ...

Jive Review

What do you like best? Jive is extremely user friendly. The drag and drop platform is simple to use, but exceptionally powerful. The customer service and technical assistance is top notch. Assistance is a phone call or email away. The Jive staff take the time needed to explain and educate. Jive does not charge for technical assistance like other VOIP providers do. Their pricing is transparent. Their service is extremely reliable with no down time ever experienced by us. They have HIPPA ...

Jive: The intersection of business momentum.

What do you like best? Jive gives user flexibility how you need, where you are, and what tech you use. What do you dislike? Ring through on multiple devices if app is open, and likewise no ring though if app closed or was not OS background refreshed. Recommendations to others considering the product: Try it, like it, use it. What problems are you solving with the product? What benefits have you realized? Always available when a lead, prospect, or account needs to ...

Fast, quick, efficient, and excellent service each and every encounter.

What do you like best? There response time is impeccable and their work superior. What do you dislike? Nothing I have encountered yet. They are always available, quick, reliable and just a joy to interact with. Recommendations to others considering the product: If you are looking for a reliable source to manage your phones, internet and computers, look no further. I am fan for LIFE!!! What problems are you solving with the product? What benefits have you realized? ...