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8.5

Spot Score

Iterable

Iterable Reviews in June 2025: User Ratings, Pros & Cons

Streamline your marketing efforts with Iterable.

4.2

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Iterable Reviews & Ratings

4.2

Very Good

Based on 215 ratings & 319 reviews

Rating Distribution

Excellent

(266)

Very Good

(42)

Good

(6)

Poor

(4)

Terible

(1)

Expert's Review

Iterable emerges as an impressively robust and versatile marketing automation platform tailored for modern businesses. Its user-friendly interface, intuitive journey builder, and dynamic personalization capabilities make it a standout choice for marketers seeking to streamline their multi-channel campaigns. Users consistently praise the ease of creating advanced, ...Read more

Iterable pros and cons

  • Intuitive and user-friendly interface, enabling marketers of varying technical expertise to create campaigns efficiently.

  • Strong personalization and segmentation features, allowing for highly targeted messaging across multiple channels.

  • Impressive journey-building capabilities with automation, simplifying complex customer workflows and reducing manual effort.

  • Excellent customer support, including quick response times and dedicated account managers who are highly involved and solution-focused.

  • Limited native integrations and marketplace options, requiring manual workarounds or reliance on external tools for certain functionalities.

  • Some aspects of the user interface, like audience creation or journeys, can feel tedious or unintuitive, especially for newcomers.

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Showing 21-30 out of 319

AU

Anonymous User

11/17/23

5 out of 5

"Lead Performance Marketing Manager"

What do you like best about Iterable? Iterable has incredible support, they help you tackle any new challenge or goal. I love how they have embraced AI and continue to make their proudct more efficent and help my team save time. What do you dislike about Iterable? The reporting could be a little more robust, it is good enough for a quick check but we also use Mixpanel to dive deeper in. What problems is Iterable solving and how is that benefiting you? We are able to easily personalize our ...

Read more

EW

Erin W

11/17/23

5 out of 5

"Helpful and friendly team, competitive service and pricing"

What do you like best about Iterable? The ability to get on the phone with our account manager is unmatched. We are always able to get a call with Lindsey when we have questions about campaign best practices or improvements. The tool is intuitive to use and easy to navigate. What do you dislike about Iterable? Given the limitations in UUID, the implementation was more arduous than other platforms we've used. What problems is Iterable solving and how is that benefiting you? Setting up ...

Read more

AU

Anonymous User

11/17/23

5 out of 5

"Lead Performance Marketing Manager"

What do you like best about Iterable? Iterable has incredible support, they help you tackle any new challenge or goal. I love how they have embraced AI and continue to make their proudct more efficent and help my team save time. What do you dislike about Iterable? The reporting could be a little more robust, it is good enough for a quick check but we also use Mixpanel to dive deeper in. What problems is Iterable solving and how is that benefiting you? We are able to easily personalize our ...

Read more

EW

Erin W

11/17/23

5 out of 5

"Helpful and friendly team, competitive service and pricing"

What do you like best about Iterable? The ability to get on the phone with our account manager is unmatched. We are always able to get a call with Lindsey when we have questions about campaign best practices or improvements. The tool is intuitive to use and easy to navigate. What do you dislike about Iterable? Given the limitations in UUID, the implementation was more arduous than other platforms we've used. What problems is Iterable solving and how is that benefiting you? Setting up ...

Read more

AU

Anonymous User

11/16/23

5 out of 5

"Iterable has allowed us to scale exponentially and efficiently."

What do you like best about Iterable? I use Iterable daily for our marketing efforts. It is a very robust system that allows us to send hundreds of campaigns from SMS, Email, and Push Notifications. We're able to create hundreds of user attributes that connected directly with our system and use that to build and send fully personalized campaigns. Their UI is very easy to use and navigate. Iterable also have amazing customer service. My company is connected with a CSM that is very ...

Read more

AU

Anonymous User

11/16/23

5 out of 5

"Great functionality and support"

What do you like best about Iterable? The biggest pros of Iterable are: 1. The features that make creating/managing emails and push notifications a simple process. It working with other platforms for translations or template creation is also a plus. 2. The support is great. I've used a combination of their knowledge base and customer support to address questions and issues in many projects. They are always prompt, informative, and ask great clarifying questions as needed. What do you ...

Read more

AU

Anonymous User

11/16/23

5 out of 5

"Iterable has allowed us to scale exponentially and efficiently."

What do you like best about Iterable? I use Iterable daily for our marketing efforts. It is a very robust system that allows us to send hundreds of campaigns from SMS, Email, and Push Notifications. We're able to create hundreds of user attributes that connected directly with our system and use that to build and send fully personalized campaigns. Their UI is very easy to use and navigate. Iterable also have amazing customer service. My company is connected with a CSM that is very ...

Read more

MW

Mark W

11/16/23

5 out of 5

"Simple, but smart CRM platform for marketers"

What do you like best about Iterable? Incredibly easy to use, great support via Live Chat What do you dislike about Iterable? No folder management for lists, there has been increased levels of journey downtime recently What problems is Iterable solving and how is that benefiting you? We're able to easily contact the right customers, at the right time, using the right channel. Simplicity is key.

AU

Anonymous User

11/16/23

5 out of 5

"Great functionality and support"

What do you like best about Iterable? The biggest pros of Iterable are: 1. The features that make creating/managing emails and push notifications a simple process. It working with other platforms for translations or template creation is also a plus. 2. The support is great. I've used a combination of their knowledge base and customer support to address questions and issues in many projects. They are always prompt, informative, and ask great clarifying questions as needed. What do you ...

Read more

LB

Lisa B

11/16/23

5 out of 5

"User Friendly Marketing Tool!"

What do you like best about Iterable? Iterable is very user friendly and if you are confused about anything at all they have a ton of resources to explain it. They also offer workshops! What do you dislike about Iterable? i just wish the "send now" button wasnt directly beside the "schedule" button as it makes me nervous ill hit the wrong one! What problems is Iterable solving and how is that benefiting you? it sends out mass email campaigns to our database using dynamic lists

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].