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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 151-160 out of 324

02/04/19

4.5 out of 5

Instabug as Crash Reporting Solution for Cross-Platform Application Development

What do you like best? Support for native platforms (iOS and Android as well as React Native. If one of our users experiences a crash, we get receive both native and JavaScript stack traces with source code maps - this significantly reduces our turnaround time. What do you dislike? We've had a few hiccups with the React Native integration - mostly related to documentation defects - but I'll hand it to the Instabug team - they've been very fast to respond to any questions and we were up ...

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OF

Ondrej F

02/04/19

4 out of 5

Instabug helps us solve issues with lightning speed

What do you like best? The best thing about Instabug is the amount of data it provides the development team with. No more guessing whether an issue is a backend or a frontend bug! We like the integration with JIRA and Slack. New bugs are automatically created in our JIRA and we are notified about new reports in a Slack channel. What do you dislike? Going trough all the data and closing duplicate issues is still a choir for the product team. But it is well worth their time. The ...

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IA

Industry Analyst / Tech Writer in Information Technology and Services

02/04/19

4 out of 5

nice, very useful and easy to integrate

What do you like best? a lot of information facility to report how to receive What do you dislike? 88/5000 the sdk is a bit large (almost 1MB) the report is something monotonous to read What problems are you solving with the product? What benefits have you realized? Access to the beta tester to report Response from Rami Magdi of Instabug edit Hey there, Thank you so much for your feedback. We appreciate how you find our tool useful and easy to integrate. As ...

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02/04/19

4 out of 5

nice, very useful and easy to integrate

What do you like best? a lot of information facility to report how to receive What do you dislike? 88/5000 the sdk is a bit large (almost 1MB the report is something monotonous to read What business problems are you solving with the product? What benefits have you realized? Access to the beta tester to report

RK

Robert K

02/04/19

4 out of 5

Instabug Is Crucial For Bugs & Feedback

What do you like best? Automatic user properties being sent back, bug reports, and easy to use feedback for users is crucial. The easier it is for users to give back feedback, the more reports you'll have from your customers. Instabug makes it very simple and easy for customers to give us their thoughts on the app, as well as any issues that arise during users expeirences. What do you dislike? The pricing on Instabug is a bit much, it's quite expensive for a company to use. What ...

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02/04/19

4.5 out of 5

Best in breed

What do you like best? Instabug is the top-of-the-line bug reporting software. We use it in our app to make it easy for people to report issues, and insure that when they do, those reports at rich with information that makes it faster for our developers to tackle issues. Competitors also have pricing that charges per user (or has limits on the number of users, and Instabug doesn't have that. You pick your price tier purely based on what features you want. What do you dislike? Instabug ...

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KF

Kristina F

02/04/19

4.5 out of 5

Great way to stay on top of issues

What do you like best? Since integrating Instabug, we've received a lot more bug reports and feedback than we were getting from play store feedback alone. This is a great way to connect quickly with customers before we lose them! What do you dislike? I wish there was a separate chat pop-out for desktop that gave better real-time notifications, a flashing window, or something along those lines so we can be responding even faster like Live Chat. Recommendations to others considering ...

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02/04/19

4 out of 5

Instabug helps us solve issues with lightning speed

What do you like best? The best thing about Instabug is the amount of data it provides the development team with. No more guessing whether an issue is a backend or a frontend bug! We like the integration with JIRA and Slack. New bugs are automatically created in our JIRA and we are notified about new reports in a Slack channel. What do you dislike? Going trough all the data and closing duplicate issues is still a choir for the product team. But it is well worth their time. The SDK ...

Read more

02/04/19

2.5 out of 5

Achieves what you're looking for

What do you like best? It's easy to implement. Code samples are easy. What do you dislike? I'm not sure about the performance impact of including instabug. The screenshot mechanism is kind of a dupe with the built-in iOS one. What business problems are you solving with the product? What benefits have you realized? Beta users reporting bugs

AI

Administrator in Computer Software

02/04/19

2.5 out of 5

Achieves what you're looking for

What do you like best? It's easy to implement. Code samples are easy. What do you dislike? I'm not sure about the performance impact of including instabug. The screenshot mechanism is kind of a dupe with the built-in iOS one. What problems are you solving with the product? What benefits have you realized? Beta users reporting bugs Response from Rami Magdi of Instabug edit Hey there, Thank you so much for your feedback! Regarding the concerns you mentioned, our SDK ...

Read more