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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 161-170 out of 324

02/04/19

5 out of 5

Our experience with Instabug has been great

What do you like best? It is invisible to the user, requires minimal setup and just works What do you dislike? Web interface is not very intuitive and JIRA integration needs a lot of setup What business problems are you solving with the product? What benefits have you realized? Feedback, listen to customers.

SN

Shamte N

02/04/19

5 out of 5

BEST BUGS TRACKING SOFTWARE

What do you like best? Instabug gives me more and necessary details we need. Information like Bugs and Crash Reports other detail like Model and type of phone a particular user uses, the location and version of the App he/she uses. The crash report is so nice and useful to help us to improve our App. It gives us option to assign particular person per issue/ bug/ chat we are able to use emails to respond to users and sometimes we don't need log in to instabug instead we get ...

Read more

ES

Executive Sponsor in Internet

02/04/19

4.5 out of 5

Best in breed

What do you like best? Instabug is the top-of-the-line bug reporting software. We use it in our app to make it easy for people to report issues, and insure that when they do, those reports at rich with information that makes it faster for our developers to tackle issues. Competitors also have pricing that charges per user (or has limits on the number of users), and Instabug doesn't have that. You pick your price tier purely based on what features you want. What do you dislike? ...

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RC

Rich C

02/04/19

4 out of 5

So far so good

What do you like best? I have a small startup that is not yet making money. Appreciated the free trial so we could test it out first before subscribing. We also found it very easy to integrate into our app. I also like that we can integrate bug reports into our Trello board. Feature wise, I like the ability to take screen captures and recordings when submitting reports. What do you dislike? I didn’t care much for the shake feature in order to invoke the bug report dialogue. It was too ...

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AI

Administrator in Oil & Energy

02/04/19

4 out of 5

Bug and crash reports, done almost perfectly

What do you like best? - Easy integration - User bug report - Crash reports What do you dislike? Usefulness of the bug reports perhaps could be improved. Getting to automatically send symbolic data wasn't easy, and the instructions in the instabugs documents are not that clear and easy to follow. What problems are you solving with the product? What benefits have you realized? Making sure the app is bug and crash free. Response from Rami Magdi of Instabug edit Hey ...

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02/04/19

4 out of 5

So far so good

What do you like best? I have a small startup that is not yet making money. Appreciated the free trial so we could test it out first before subscribing. We also found it very easy to integrate into our app. I also like that we can integrate bug reports into our Trello board. Feature wise, I like the ability to take screen captures and recordings when submitting reports. What do you dislike? I didn’t care much for the shake feature in order to invoke the bug report dialogue. It was too ...

Read more

02/04/19

5 out of 5

BEST BUGS TRACKING SOFTWARE

What do you like best? Instabug gives me more and necessary details we need. Information like Bugs and Crash Reports other detail like Model and type of phone a particular user uses, the location and version of the App he/she uses. The crash report is so nice and useful to help us to improve our App. It gives us option to assign particular person per issue/ bug/ chat we are able to use emails to respond to users and sometimes we don't need log in to instabug instead we get ...

Read more

UI

User in Information Technology and Services

02/04/19

5 out of 5

Our experience with Instabug has been great

What do you like best? It is invisible to the user, requires minimal setup and just works What do you dislike? Web interface is not very intuitive and JIRA integration needs a lot of setup What problems are you solving with the product? What benefits have you realized? Feedback, listen to customers. Response from Rami Magdi of Instabug edit Hey there, We're happy to know that you find our tool easy to integrate and easy to use! We do everything possible to meet our ...

Read more

CW

Christopher W

02/04/19

4.5 out of 5

Instabug as Crash Reporting Solution for Cross-Platform Application Development

What do you like best? Support for native platforms (iOS and Android) as well as React Native. If one of our users experiences a crash, we get receive both native and JavaScript stack traces with source code maps - this significantly reduces our turnaround time. What do you dislike? We've had a few hiccups with the React Native integration - mostly related to documentation defects - but I'll hand it to the Instabug team - they've been very fast to respond to any questions and we were ...

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02/04/19

4.5 out of 5

Great way to stay on top of issues

What do you like best? Since integrating Instabug, we've received a lot more bug reports and feedback than we were getting from play store feedback alone. This is a great way to connect quickly with customers before we lose them! What do you dislike? I wish there was a separate chat pop-out for desktop that gave better real-time notifications, a flashing window, or something along those lines so we can be responding even faster like Live Chat. Recommendations to others considering the ...

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