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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 141-150 out of 324

02/05/19

4.5 out of 5

A great app that helps build other great app

What do you like best? Repro Steps is a great tool. I also like the fact that you can report bugs very easily. What do you dislike? Filters and the fact that you can't apply multiple filters to the crash logs What business problems are you solving with the product? What benefits have you realized? Crash fixes and Bug reporting

PB

Philip B

02/05/19

4 out of 5

Great support and product

What do you like best? Timely and succinct support responses. Comprehensive bug reports. What do you dislike? Time difference can sometimes get in the way of timely discourse. What problems are you solving with the product? What benefits have you realized? Bugs that would go unnoticed in production, deeper insights into consumer behavior. Response from Nour abdelaal of Instabug edit Hey Philip, Thank you for the feedback on your experience with our customer support ...

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02/05/19

4 out of 5

Great support and product

What do you like best? Timely and succinct support responses. Comprehensive bug reports. What do you dislike? Time difference can sometimes get in the way of timely discourse. What business problems are you solving with the product? What benefits have you realized? Bugs that would go unnoticed in production, deeper insights into consumer behavior.

SG

Saurabh G

02/05/19

5 out of 5

Awesome product

What do you like best? I really loved that it is possible to only take screenshots but also annotate them to point out the exact area. It has helped me to fix lot of bugs with my early tester reducing back & forth communication. I also liked the surveys feature from Instabug which also enabled to easily collect feedback on certain features. What do you dislike? Not sure, if I have anything to complain about. Seems nothing to dislike for me. What problems are you solving with the ...

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AI

Administrator in Automotive

02/05/19

5 out of 5

Very well rounded toolset

What do you like best? Support staff helps effectively any time What do you dislike? Pricing could be cheaper. I also would like to check if surveys are dismissed using the SDK. What problems are you solving with the product? What benefits have you realized? Beta programs using Surveys and customer feedback Response from Rami Magdi of Instabug edit Hey there, Thank you so much for your feedback. We work hard to meet expectations like yours, and we’re happy to hear we ...

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02/05/19

5 out of 5

Awesome product

What do you like best? I really loved that it is possible to only take screenshots but also annotate them to point out the exact area. It has helped me to fix lot of bugs with my early tester reducing back & forth communication. I also liked the surveys feature from Instabug which also enabled to easily collect feedback on certain features. What do you dislike? Not sure, if I have anything to complain about. Seems nothing to dislike for me. What business problems are you solving with the ...

Read more

MS

Maher S

02/05/19

5 out of 5

Excellent Customer Care

What do you like best? I really liked how the customer care follow up their ticket. I've contacted the customer care and a guy Rami was following up most of my cases and I really liked him and makes me comfortable that my issues are going to be resolved when he handles them. What do you dislike? Instabug is a great service with many great features. There are some bugs or flows that I discover and report them directly to them and they take good care of them. What problems are you ...

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02/05/19

4.5 out of 5

Instabug review

What do you like best? Instabug shows alot of details about the reported bug and easy implementation What do you dislike? Integrating reported bugs with CRM system What business problems are you solving with the product? What benefits have you realized? I can know the user's feedback and problems

PS

Partha S

02/05/19

4.5 out of 5

A great app that helps build other great app

What do you like best? Repro Steps is a great tool. I also like the fact that you can report bugs very easily. What do you dislike? Filters and the fact that you can't apply multiple filters to the crash logs What problems are you solving with the product? What benefits have you realized? Crash fixes and Bug reporting Response from Rami Magdi of Instabug edit Hey Partha, Thank you very much for your valuable feedback. I'm pleased to know that our tool is helping you ...

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CI

Consultant in Music

02/05/19

3.5 out of 5

Mostly good

What do you like best? I like how easy it is to shake the phone and send a bug report. I like the details the bugreports provide and how configurable they are. What do you dislike? As with anything, just having to manage a 3rd party library. What problems are you solving with the product? What benefits have you realized? Finding bugs via users that we miss as developers. Tracking down hard to find bugs Response from Rami Magdi of Instabug edit Hey there, Thank you very ...

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