9.3
SpotScore

Insightly Reviews in July 2026: User Ratings, Pros & Cons
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Insightly Reviews & Ratings
Spotsaas Editor’s POV
Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to various organizational needs, offering features such as pipeline tracking, task automation, and contact management. Users appreciate its ability to seamlessly integrate with ...Read more
Insightly pros and cons
Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.
The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.
Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.
The clean interface makes it easy for teams to adapt quickly and start using the platform effectively.
While useful for basic CRM tasks, Insightly's reporting tools could be more capable for advanced analytics.
The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.
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Showing 671-680 out of 877
VK
Vince K
12/11/17
"Insightly was a game changer for us!"
What do you like best about Insightly CRM? We lean heavily on Insightly to keep us on track. The projects tab is where we live and it helps keep our entire team on the same page. What do you dislike about Insightly CRM? As it stands today, I don't have any complaints. We're really happy with feature set and the ease of use. Recommendations to others considering Insightly CRM: Make sure your data is in order before importing. We ended up importing and deleting a couple of times to get it ...
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AU
Anonymous User
12/11/17
"Marketing"
What do you like best about Insightly CRM? El control de actividades con prospectos, seguimiento a negociaciones con clientes actuales, seguimiento a leads. What do you dislike about Insightly CRM? Cambiar manualmente os sets de actividades en las oportunidades. What problems is Insightly CRM solving and how is that benefiting you? Seguimiento con prospectos y negociaciones con clientes actuales, el seguimiento.
AU
Anonymous User
12/11/17
"Easy to use management tool"
What do you like best about Insightly CRM? It is easy to use and navigate. It replaced multiple other systems we were using into one place. It is very convenient and easy for our whole team to communicate and track projects, leads, and contacts. What do you dislike about Insightly CRM? Limited batch controls- I work across multiple projects with large tasks sets, and it would be advantageous to be able to assign and modify tasks in batches. Recommendations to others considering Insightly ...
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AU
Anonymous User
12/11/17
"the support of your business"
What do you like best about Insightly CRM? You don't need to pay for any adjustment and everyone is able to do it from your company What do you dislike about Insightly CRM? People don't like to pay for things, neither do I, but seriously I don't miss anything, may be apps would be better than browser What problems is Insightly CRM solving and how is that benefiting you? I solved crm, project management problems
AU
Anonymous User
12/11/17
"Great product!"
What do you like best about Insightly CRM? Insightly is extremely user friendly and easy to use. The onboarding process was a breeze. What do you dislike about Insightly CRM? There are some glitches with the program, but it appears they are always trying to improve. Recommendations to others considering Insightly CRM: Great product for the price. What problems is Insightly CRM solving and how is that benefiting you? Customer management and tracking. It’s allowed us to see what is going on ...
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TH
Tania H
12/11/17
"Sales & Operations Consultant"
What do you like best about Insightly CRM? Easy user interface, support team are quick to address issues and the insightly team listens to the needs of the clients to implement new features. What do you dislike about Insightly CRM? Sometime a basic answer to a question cannot be found in the self help or FAQ's...would love to see a customer support chat window to assist. Recommendations to others considering Insightly CRM: You will not be disappointed in taking the time to set this system ...
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DP
Domenic P
12/11/17
"Your work will be organized"
What do you like best about Insightly CRM? I can look at contact’s connection history. Very easy to control events and tasks, media profiles. Without any stress. I can manage sales possibility and projects. What do you dislike about Insightly CRM? I don't have any cons. Every day I'm working with it so I found it so helpful. So great for customers to contact them. Actually simply easy to use and have everything that we need for work. Recommendations to others considering Insightly ...
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JL
Jay L
12/11/17
"Insightly review"
What do you like best about Insightly CRM? Insightly is a very powerful application, yet is easy to use and has a nice user interface. What do you dislike about Insightly CRM? Nothing. This software is easy to use and is perfect for our small business Recommendations to others considering Insightly CRM: I highly recommend this product What problems is Insightly CRM solving and how is that benefiting you? Keeping track of proposals and projects. I am able to manage proposals much more easily
AU
Anonymous User
12/11/17
"User Friendly"
What do you like best about Insightly CRM? Easy to navigate and keep all contacts/information in one easy to manage CRM What do you dislike about Insightly CRM? I can't copy/paste names on the search field, it doesn't recognize the text unless I type within the field box What problems is Insightly CRM solving and how is that benefiting you? Organization
VS
Valerie S
12/11/17
"Insightly Review"
What do you like best about Insightly CRM? I love I we can easily view the task to be done, the meetings schedule and how we can characterize the prospecst and clients pour tags. What do you dislike about Insightly CRM? It's not easy to connect to a web server other than gmail. What problems is Insightly CRM solving and how is that benefiting you? The primarily use for Insightly is for selling but I also use it as a CRM
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].