Insightly Reviews in May 2025: User Ratings, Pros & Cons

"Highly recommend!"

What do you like best about Insightly CRM? Ease of use and low cost for small companies. What do you dislike about Insightly CRM? The phone app seems old to me. I am using Android. Recommendations to others considering Insightly CRM: I think for the cost, features, ease of use, insightful is perfect. What problems is Insightly CRM solving and how is that benefiting you? Keeps me organized. Streamlined work flow

"Great tool, quick and valuable"

What do you like best about Insightly CRM? The ease of use, and intuitive interface.It is just very easy to understand the processes involved, the key elements and how they all work together. Also the search function and filters are very fast and very helpful. What do you dislike about Insightly CRM? The reporting tool is great but is more complicated to get to know. There are many reports available but in order to get what you really need, you need to create your own. It is slightly more ...

"the support of your business"

What do you like best about Insightly CRM? You don't need to pay for any adjustment and everyone is able to do it from your company What do you dislike about Insightly CRM? People don't like to pay for things, neither do I, but seriously I don't miss anything, may be apps would be better than browser What problems is Insightly CRM solving and how is that benefiting you? I solved crm, project management problems

"Your work will be organized"

What do you like best about Insightly CRM? I can look at contact’s connection history. Very easy to control events and tasks, media profiles. Without any stress. I can manage sales possibility and projects. What do you dislike about Insightly CRM? I don't have any cons. Every day I'm working with it so I found it so helpful. So great for customers to contact them. Actually simply easy to use and have everything that we need for work. Recommendations to others considering Insightly ...

"I highly recommend Insightly"

What do you like best about Insightly CRM? It is a very simple, easy to use platform to keep me on track. What do you dislike about Insightly CRM? I don't like that I can't mass-change due dates Recommendations to others considering Insightly CRM: Easy to use, simple to customize What problems is Insightly CRM solving and how is that benefiting you? This keeps my daily & project related tasks in a simple and concise view, allowing me productivity outside of its program.

"Simple to use and have many great tools"

What do you like best about Insightly CRM? The simplicity of the program. It has a very short learning curve and has all the tools you will need to keep notes on your clients. What do you dislike about Insightly CRM? Not sure. I know other expensive programs have automated email campaigns that you can run within the program to help you keep reaching out to prospects, not sure if unsightly does or not from what I have used. But that is when the other programs start getting too ...

"Perfect for our small business!"

What do you like best about Insightly CRM? Easy to use, adaptable, flexible . I love that I can easily view my tasks, and look up my customers. I love the mobile app too! What do you dislike about Insightly CRM? Limitation on daily email. I don’t send emails every day, but when I have time to follow up on customers, I tend to want to complete this task with a large group of customers at one time. Recommendations to others considering Insightly CRM: If you are a smaller business, this ...

"Sales & Operations Consultant"

What do you like best about Insightly CRM? Easy user interface, support team are quick to address issues and the insightly team listens to the needs of the clients to implement new features. What do you dislike about Insightly CRM? Sometime a basic answer to a question cannot be found in the self help or FAQ's...would love to see a customer support chat window to assist. Recommendations to others considering Insightly CRM: You will not be disappointed in taking the time to set this system ...

"Insightly helps us manage our business more efficiently"

What do you like best about Insightly CRM? Using opportunities and project components to best advantage What do you dislike about Insightly CRM? Our time zone slows down support. Other than that no dislikes What problems is Insightly CRM solving and how is that benefiting you? We are a three person business. Keeping track of the various stages of our projects has improved immensely. We also subscribe to a separate service that provide data on construction projects. I experimented with ...

"Great product"

What do you like best about Insightly CRM? I really like Insightly. The activity sets are a huge time saver and great tool. What do you dislike about Insightly CRM? I would like the email features to improve. What problems is Insightly CRM solving and how is that benefiting you? Managing our client relationship.